Customer service centre
Our phone lines are normally open from 8.30am - 5pm, Monday - Thursday and 8.30am - 4pm Friday.
Our services are closed on bank holidays.
There are no answer phones so use an online form to send us a message.
|Service||Phone number||Online form|
|Adult social and health care||0345 0507666||Contact adult social and health care|
|Blue Badge||0345 0507666||Contact the Blue Badge Team|
|Bus passes / concessionary fares||0345 3101111||Contact the Concessionary Fares Team|
|Children and family information service||0345 2412487||Contact general enquiries|
|Roads, roadworks, licensing and highways||0345 3101111||Contact the Highways Team|
|Registration service - births, deaths and ceremonies||0345 2412489||Contact the Registration Service|
|Parking - permits, fines and zero emission zone (ZEZ)||0345 3101111||Contact Parking|
|Safeguarding - adults and children||0345 0507666||Contact Safeguarding Service|
|School admissions||0345 2412487||Contact the School Admissions Team|
|Street lighting||0800 317802||Report a street light fault|
|Trading standards||01865 895999||Contact Trading Standards|
|Waste and recycling||0345 3101111||Contact Waste Management|
|General enquiries||01865 792422||Contact general enquiries|
Social and health care and safeguarding emergencies
Our social and health care out-of-hours emergency number is 0800 833408 (freephone).
If you think a child or adult is in immediate danger, call the police on 999.