Emails we respond to
Trading Standards will only respond to the following types of emails.
From businesses (including farmers) with:
- enquiries about licensing or registrations overseen by Trading Standards
- advice about Trading Standards legislation related to their own business, such as advice on your products and labelling (excluding business to business disputes).
You can also find guidance for businesses at Advice for business.
From other agencies involved in joint work with Trading Standards, for example, schools and enforcement agencies.
From suppliers of goods and services to Trading Standards.
Freedom of information requests (if you seek information held by Oxfordshire County Council under the Freedom of Information Act, we will reply within the timescales specified in the Act).