Contact the Concessionary Fares Team

Send a message to our team.

Your query
What do you want to contact us about?
Contact form

Use format dd/month/yyyy. For example, 4 Sept 1944.

This is the long number on the front of your bus pass

Other ways to contact us

By telephone

Concessionary Fares Team

0345 310 1111

Live webchat

We are trialling a live webchat function on this page as a new way to contact us. Let us know if you have any feedback or issues using the webchat. There are some issues we are aware of and are trying to resolve.

Service information

Eligible people in Oxfordshire can apply for a free bus pass for concessionary travel.