Contact Waste Management Send a message to our team. Your query What do you want to contact us about? Update your details or cancel a van or trailer permit Request your van or trailer permit details and visits remaining Apply for a non-standard permit Taking a hire vehicle to a waste recycling centre Question about a van or trailer permit Recycling and disposal - what can I take and where? Non household waste charging New or replacement waste and recycling bins, food bins, garden waste and rubbish collections Something else New or replacement bins, food bins and rubbish collections ! Warning We cannot help you with new and replacement bins or waste collection. Please contact your district council. Your district council is responsible for: bins and replacement bins rubbish collections recycling, food and garden waste collections. Get help finding who to contact on our household rubbish, recycling and food collection page. District councils Cherwell District Council Oxford City Council South Oxfordshire District Council Vale of White Horse District Council West Oxfordshire District Council Update or cancel your van or trailer permit You can change your address, vehicle or name. However, if you are changing your vehicle, ensure it complies with our rules and that you even need a permit. You can cancel your permit using the update form below. Update your van or trailer permit Why we charge for non-household waste Not all waste from your home is classified as household waste. Non-household waste tends to be items or materials that make up the fabric of a building. Examples are walls, patio, bathroom furniture or kitchen units. We apply a small charge to allow us to continue accepting these types of non-household waste. The charges cover the cost of disposal; we do not make a profit. Find out more on our charges for non-household waste (DIY) page. If you think you have been overcharged, complete our non-household waste charging form. Check your permit Use the permit check app to see: how many visits you have remaining when your permit renews. We can also email your permit details to you at the email address on your permit. Check your permit Recycle, repair, reuse or dispose of your waste Use our waste wizard search to find out where you can recycle, repair, reuse or dispose of an item. The wizard is the quickest way to find: other ways you can repair, reuse or recycle household items whether your district council can collect your item and which bin to put it in the types of waste we accept at a household waste recycling centre. Taking a hire vehicle to a waste recycling centre Vehicles or trailers hired for less than three days Please note – all the restrictions above on vehicle sizes, weight, trailer length and operating of mechanical functions’ still apply to hire vehicles. Please check these before attempting to visit in a hire vehicle. If you hire a commercial-type vehicle or trailer for three days or less that meets all restrictions, you do not need to apply for a permit. To take a hire vehicle onto an HWRC, you will need: the hire papers proof of your residence in Oxfordshire. If you hire a commercial-type vehicle or trailer for more than three days, you cannot visit an HWRC. However, in circumstances where you can prove the origin of the waste household waste, you can contact us to arrange temporary access. Your contact form Permit guidance You may find the answer to your question about permits on our van and trailer permits page. The information includes: hire vehicles vehicles that don't need a permit vehicles that require a permit. Applying for a non-standard permit Use this form to contact us with your details, and we will set up your permit for you. First name Last name Email address on your permit Permit number (optional) Email address Telephone number Address Postcode Vehicle registration (number plate) Vehicle make Vehicle model Additional notes (optional) Your message CAPTCHA Other ways to contact us By post Waste Management Oxfordshire County Council County Hall New Road Oxford OX1 1ND Leave this field blank Related content Waste and recycling Van and trailer permits Find a recycling centre
New or replacement bins, food bins and rubbish collections ! Warning We cannot help you with new and replacement bins or waste collection. Please contact your district council. Your district council is responsible for: bins and replacement bins rubbish collections recycling, food and garden waste collections. Get help finding who to contact on our household rubbish, recycling and food collection page. District councils Cherwell District Council Oxford City Council South Oxfordshire District Council Vale of White Horse District Council West Oxfordshire District Council
Update or cancel your van or trailer permit You can change your address, vehicle or name. However, if you are changing your vehicle, ensure it complies with our rules and that you even need a permit. You can cancel your permit using the update form below. Update your van or trailer permit
Why we charge for non-household waste Not all waste from your home is classified as household waste. Non-household waste tends to be items or materials that make up the fabric of a building. Examples are walls, patio, bathroom furniture or kitchen units. We apply a small charge to allow us to continue accepting these types of non-household waste. The charges cover the cost of disposal; we do not make a profit. Find out more on our charges for non-household waste (DIY) page.
Check your permit Use the permit check app to see: how many visits you have remaining when your permit renews. We can also email your permit details to you at the email address on your permit. Check your permit
Recycle, repair, reuse or dispose of your waste Use our waste wizard search to find out where you can recycle, repair, reuse or dispose of an item. The wizard is the quickest way to find: other ways you can repair, reuse or recycle household items whether your district council can collect your item and which bin to put it in the types of waste we accept at a household waste recycling centre.
Taking a hire vehicle to a waste recycling centre Vehicles or trailers hired for less than three days Please note – all the restrictions above on vehicle sizes, weight, trailer length and operating of mechanical functions’ still apply to hire vehicles. Please check these before attempting to visit in a hire vehicle. If you hire a commercial-type vehicle or trailer for three days or less that meets all restrictions, you do not need to apply for a permit. To take a hire vehicle onto an HWRC, you will need: the hire papers proof of your residence in Oxfordshire. If you hire a commercial-type vehicle or trailer for more than three days, you cannot visit an HWRC. However, in circumstances where you can prove the origin of the waste household waste, you can contact us to arrange temporary access.
Permit guidance You may find the answer to your question about permits on our van and trailer permits page. The information includes: hire vehicles vehicles that don't need a permit vehicles that require a permit.
Other ways to contact us By post Waste Management Oxfordshire County Council County Hall New Road Oxford OX1 1ND