Contact Waste Management

New or replacement bins, food bins and rubbish collections

Your district council is responsible for:

• bins and replacement bins
• rubbish collections
• recycling, food and garden waste collections. 

Get help finding who to contact on our household rubbish, recycling and food collection page.

District councils

• Cherwell District Council
• Oxford City Council 
• South Oxfordshire District Council 
• Vale of White Horse District Council
• West Oxfordshire District Council

Update or cancel your van or trailer permit

You can change your address, vehicle or name. However, if you are changing your vehicle, ensure it complies with our rules and that you even need a permit.

You can cancel your permit using the update form below.

Why we charge for non-household waste

Not all waste from your home is classified as household waste. Non-household waste tends to be items or materials that make up the fabric of a building. Examples are walls, patio, bathroom furniture or kitchen units.

We apply a small charge to allow us to continue accepting these types of non-household waste. The charges cover the cost of disposal; we do not make a profit.

Check your permit

Use the permit check app to see:

• how many visits you have remaining
• when your permit renews.

We can also email your permit details to you at the email address on your permit.

Recycle, repair, reuse or dispose of your waste

Use our waste wizard search to find out where you can recycle, repair, reuse or dispose of an item. The wizard is the quickest way to find:

• other ways you can repair, reuse or recycle household items
• whether your district council can collect your item and which bin to put it in
• the types of waste we accept at a household waste recycling centre.

All the restrictions on vehicle sizes, weight, trailer length and operating of mechanical functions still apply to hire vehicles. 

Vehicles hired for three days or less

You do not need to apply for a permit if you hire a commercial-type vehicle or trailer for three days or less and meet all restrictions. To take a hire vehicle to a waste and recycling centre, you will need:

• the hire papers
• proof you live in Oxfordshire

Vehicles hired for more than three days

If you hire a commercial-type vehicle or trailer for over three days, you cannot visit a waste site. However, if you can prove the origin of the household waste, contact Waste Management to arrange temporary access.

Borrowed commercial-type vehicle

If you borrow a commercial vehicle or trailer from a friend, family member, or neighbour, you will need a permit. If the vehicle has a permit, we will take the visit from that permit. If the vehicle doesn't have a permit, you'll need to apply for one.

You must be in the borrowed vehicle. We will turn the van away if you do not travel to the site with your waste.