Apply for an older person's bus pass

How to apply for concessionary travel if you are at an eligible age.

Start your application

Application checklist

  • I have an email address (if I'm applying online) - need help setting up an email account?
  • I have my national insurance number (if I'm applying online).
  • I have my passport-style photo (or will take one with my webcam during the online application).
  • I have my proof of identity and age (if I'm applying in a library or by phone)
  • I have my proof of address (if I'm applying in a library or by phone).

Apply online

Apply for an older person's bus pass

In person at a library

You can take your documents to one of the 11 libraries that provide a 'drop and send' service.

Staff can help you make an application online. To use this service you need to book a computer at the library beforehand. Either contact the library directly or book a computer online.

Participating libraries:

*If you are visiting Oxfordshire County Library, you will be able to use the self-service computers located on the second floor to make your application. These machines have an integrated webcam and scanner attached so you can take a photograph and scan any documents to support your application.

By telephone

Call us on 0345 310 1111 and we will help you make your application online. Calls are charged at local rate.

If you apply by phone you need to send us a recent photo to complete the application. You may also need to send proof of address if you have lived at your current address for less than three years. We will advise you if this is the case during the application.