Apply for an older person's bus pass
How to apply for concessionary travel if you are at an eligible age.
Start your application
Application checklist
- I have an email address (if I'm applying online) - need help setting up an email account?
- I have my national insurance number (if I'm applying online).
- I have my passport-style photo (or will take one with my webcam during the online application).
- I have my proof of identity and age (if I'm applying in a library or by phone)
- I have my proof of address (if I'm applying in a library or by phone).
Apply online
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Apply for an older person's bus pass
By phone
Call us on 0345 310 1111 and we will help you make your application online. Calls are charged at local rate.
If you apply by phone you will still need to send us a recent photo, proofs of address, identity and disability. We will discuss your options with you during the application.
In a library
You can take your documents to one of the 11 libraries that provide a 'drop and send' service.