My guests are on their way

Once your guest's permission to travel has been granted by the Home Office and they have received an official letter, they are free to travel to the UK.

Checklist to help you get prepared

Use this checklist to help you get prepared, or alternatively, guidance is available on GOV.UK.

Make sure you have:

  1. Communicated to your guests how they can get to your accommodation.
    You could collect them, or you could provide detailed instructions on available public transport. Ukrainian arrivals can access free onward travel from their port of entry to their final destination via national rail, light rail and certain bus and coach services across England, Scotland and Wales. Guests have 48 hours from arrival in the UK to complete their journey. To use this scheme, guests will need to present their Ukrainian passport and a boarding pass or ticket showing their arrival in the UK.  Find out more about how this works. The offer is valid across all train operators in England, Scotland and Wales. Guests will also be able to travel for free across London using TfL’s London Underground, Docklands Light Railway (DLR), and bus and tram services, so they can reach their destination as quickly as possible.
  2. Provided a welcome pack of essentials in the accommodation. For example, food, toiletries, bedding and toys and books for any children.
  3. Identified local translation services in your area, should they be needed. Opora and Charity Translators offer this service nationally, and Asylum Welcome, based in the county, are also able to help.
  4. Checked that your accommodation has safety features in place, such as working smoke and carbon monoxide detectors, and that doors and windows lock properly. These will be some of the things we will make sure are in place as part of the accommodation checks. If you are welcoming children, consider getting safety gates and door protectors. Find out more about how to make your home suitable on GOV.UK.
  5. Made internet access or data available to enable your guests to stay in touch with friends and family.