Lost or stolen bus pass

Request a replacement bus pass because it has been stolen or lost.

If your bus pass has been lost use our concessioncard website. There is a £10 replacement fee. 

If you have lost your bus pass and it has been found it might have been handed into your local library. Please note that lost cards are held for 30 days.

Main libraries:

Abingdon, Banbury, Bicester, Botley, Carterton, Cowley, Oxford County Library, Didcot, Henley, Summertown, Wantage, Witney

Report a stolen bus pass

If it has been stolen you need to provide a valid crime reference number.

If you do not have a crime reference number you will need to use the lost bus pass form. There is a £10 replacement fee. 


You can make payments in one of the following ways:

  • Send a cheque for £10 made payable to Oxfordshire County Council to the address shown below
  • Visit one of our main libraries (see above) and pay by cash or cheque

We are unable to take payment over the telephone.