The replacement fee
If your bus pass has been lost there is a £10 replacement fee.
If it has been stolen, your bus pass replacement will be free if you provide a valid crime reference number. If you do not have a crime reference number there is a £10 replacement fee.
How to replace a lost or stolen bus pass
Use the form below to order a replacement for a bus pass that has been lost or stolen.
You can make payments in one of the following ways:
- If you apply online you can pay by debit/credit card.
- Send a cheque for £10 made payable to 'Oxfordshire County Council' to the address shown below.
- Visit one of our participating libraries (see below) and pay by cash or cheque.
We are unable to take payment over the telephone.
Address for cheques
Concessionary Fares Team
Oxfordshire County Council
PO Box 842