Providing copies of your documents
If you are unable to upload your documents to your application form yourself, please ask a family member or friend if they can send your supporting documents on your behalf.
During the National Lockdown, our libraries are providing a limited service and are unable to validate documents during this time. Also, please do not send your documents via the post, as large numbers of council staff have been told to work from home from now onwards in line with the Government’s strategy on coronavirus, therefore we are unable to access physical post at the moment.
Getting your medical summary during the National Lockdown
Do not visit your doctor’s surgery to get your medical summary. If you have access to your patient records via one of the online services, for example, Patient Access or Evergreen Life, you can get your medical summary there. These services are free.
Or, phone your surgery and ask them to send a copy of your medical summary to you. Your surgery may charge for this service.
Replace a lost bus pass
If you have lost your bus pass, there is a £10 replacement fee.
Use the form below to order a replacement for your lost bus pass.
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Replace a stolen bus pass
If your bus pass has been stolen, and you provide a valid crime reference number, the replacement is free.
If you do not have a crime reference number, there is a £10 replacement fee.
Use the form below to report that your bus pass has been stolen.
How to pay
We are unable to take payment over the telephone.
If you apply online, you can pay by debit or credit card. Or, send a cheque for £10 made payable to 'Oxfordshire County Council' to:
Concessionary Fares Team
Oxfordshire County Council
PO Box 842