Apply for a disabled person's bus pass

How to apply for a free disabled person's concessionary fares bus pass if you have a disability.

Check your documents

When you apply for a disabled person's bus pass, you will be asked to provide a number of documents to support your application. You will save yourself time if you make sure you have the documents available before you start your application.

Documents you must provide

  • Proof of identity
  • Proof of address
  • Passport photo of the badge-holder
  • Supporting evidence

Supporting evidence

The documents you need will depend on the category you are applying under. Check the supporting evidence you need to provide with disabled person's bus pass application before you start your application.

If you are going to post your documents, send a photocopy. Do not send originals, they will not be returned.

Proof of identity and age

One of the following documents is acceptable as proof of identity and proof of age.

  • Birth/adoption certificate (and marriage certificate if a name has changed)
  • Current passport - the identification page. If your passport is not an EU passport, a copy of the visa page is also required
  • Current driving licence – the counterpart of a driving licence is no longer a valid proof of identity
  • Pension letter

Proof of address

If you have lived at your current address for less than three years, you may also be asked to send us proof of your address. You will be advised of this during the application.

One of the following documents is acceptable as proof of address:

  • A pension letter (current financial letter)
  • Current driving licence – the counterpart of a driving licence is no longer a valid proof of address
  • Recent utility bill – no more than three months old
  • Bank or credit card statement – no more than three months old. Edit out account details
  • Current council tax bill (current financial year)

Passport photo of the applicant

Acceptable photograph - the photograph must be:

  • a close-up photo of the head and shoulders of the badge-holder
  • in colour
  • taken within the last six months
  • with no one else visible.

View photo guidance (opens new window).

Getting your medical summary during the Coronavirus (COVID-19) outbreak

Do not visit your doctor's surgery to get your medical summary.

If you have access to your patient records via one of the online services, such as Patient Access or Evergreen Life, you can get your medical summary. This service is free. If you contact your surgery, they may provide you with a copy of your medical summary. You will not be charged for this service.