Apply for a disabled person's bus pass

How to apply for a free disabled person's concessionary fares bus pass if you have a disability.

Check your documents

When you apply for a disabled person's bus pass, you will be asked to provide a number of documents to support your application. The documents you need will depend on the criterion you are applying under. You will save yourself time if you make sure you have the documents available before you start your application.

All criteria

You will need to supply the following documents for all of the eligible criteria. If you are applying online, you can upload them directly to the application.

Proof of identity and age

One of the following documents is acceptable as proof of identity and proof of age.

  • Birth/adoption certificate (and marriage certificate if name has changed)
  • Current passport - the identification page. If your passport is not an EU passport, a copy of the visa page is also required
  • Current driving licence – the counterpart of a driving licence is no longer a valid proof of identity
  • Pension letter

If you going to post your documents, send a photocopy. Do not send originals, they will not be returned.

Proof of address

One of the following documents is acceptable as proof of address:

  • A pension letter
  • Current driving licence – the counterpart of a driving licence is no longer a valid proof of address
  • Recent utility bill*
  • Bank or credit card statement*
  • Current council tax bill (current financial year)

If you going to post your documents, send a photocopy. Do not send originals, they will not be returned.

*No more than three months old

A recent photograph of the pass-holder

You will need to supply a recent photograph with a plain background in JPG/JPEG format. You can either upload your image during the online application or you can have your photo taken at one of the participating libraries. See photo guidance.

Evidence of eligibility

To get a disabled bus pass you will need to provide evidence that you qualify using any one of the criteria.

If you going to post your documents, send a photocopy. Do not send originals, they will not be returned.

Disability Living Allowance - higher rate of the mobility component

You will need to provide your most recent letter of entitlement from the Department for Work and Pensions confirming that you are currently in receipt of the Higher Rate of the Mobility component of Disability Living Allowance.

If you going to post your documents, send a photocopy. Do not send originals, they will not be returned.

Personal Independence Payment - 8 points for the Moving Around component

You will need to provide your most recent letter (including the points breakdown) of entitlement to the Personal Independence Payment with an award of 8 points for the Moving Around activity.

If you going to post your documents, send a photocopy. Do not send originals, they will not be returned.

War Pensioner's - mobility supplement

You will need to provide your most recent letter from the Service Personnel and Veterans Agency confirming that you are in receipt of War Pensioner's mobility supplement.

If you going to post your documents, send a photocopy. Do not send originals, they will not be returned.

Blind or partially sighted (Category A)

You can prove your eligibility by providing one of the following.

  • Certificate of visual impairment (CVI) completed by an ophthalmologist.
  • Form BD8 (issued from 1990, but replaced by the CVI).
  • Evidence of registration with the local authority as being blind (severely sight impaired) or partially sighted (sight impaired). In Oxfordshire, the register is managed by Oxfordshire Visual Impairment Team.
  • For veterans, the Reasons for Decision’ letter under the Armed Forces Compensation Scheme (AFCAS).

Further information is available on the check your eligibility page.

Profoundly or severely deaf (Category B)

You can prove your eligibility by providing one of the following.

  • Confirmation that you are registered as profoundly or severely deaf from a local authority.
  • Letter from an audiologist or audiological report.
  • Documents which demonstrate that you have hearing loss of more than 70 dBHL in both ears. These may include letters from consultants or GPs.
  • For veterans, the Reasons for Decision’ letter under the Armed Forces Compensation Scheme (AFCAS).

Further information is available on the check your eligibility page.

Without speech (Category C)

You can prove your eligibility by providing one of the following.

  • Evidence that you have been awarded 8 points or more for the ‘Communicating Verbally’ activity of Personal Independence Payment (PIP)
  • Letter from Social Services, or another appropriate organisation providing support services, stating you are without speech.
  • For a child, an Education Health Care Plan (EHCP) or Statement Educational Needs (SEN).
  • Documents that demonstrate you are without speech. These may include letters from your consultant or GP.

Further information is available on the check your eligibility page.

Substantial and long term adverse effect on ability to walk (Category D)

You can prove your eligibility by providing one of the following.

  • Disabled parking badge (blue badge). Your bus pass will expire around the same time the Blue Badge.
  • Current PIP award letter (including the points breakdown) which shows 8 points or more for Moving Around.
  • Recent (less than 1yr old) DLA letter – must show Mobility Component at the Higher Rate.
  • For a veteran, proof of receiving War Pensions Mobility Supplement or the ‘Reasons for Decision’ letter under Armed Forces Compensation Scheme (AFCS).
  • Letter from your GP describing your disability, if it is permanent or temporary, the expected duration and that you cannot walk more than 64 metres without severe discomfort.

Further information is available on the check your eligibility page.

Does not have arms or has long term loss of the use of both arms (Category E)

You can prove your eligibility by providing one of the following.

  • Documents which demonstrate that you have lost the use of your arms over the long term (12 months or more). These may include letters from your GP or consultant.
  • Letter from a medical practitioner who is treating you.
  • For veterans, the Reasons for Decision’ letter under the Armed Forces Compensation Scheme (AFCAS).

Further information is available on the check your eligibility page.

Learning disability (Category F)

You can prove your eligibility by providing the following.

Information which confirms you have both:

  • significant impairment of your intelligence
  • significant impairment of your social functioning.

We may ask you to send in additional information such as:

  • Statement of Educational Health Care Plan (EHCP)
  • Special Educational Needs (SEN).

Further information is available on the check your eligibility page.

Refusal of a driving licence (Category G)

You can prove your eligibility by providing one of the following.

  • Letter from the DVLA indicating that your driving licence has been refused or revoked following an assessment.
  • Letter from the DVLA accepting a surrendered driving licence, together with evidence of the relevant medical condition.
  • Information from a medical professional which confirms that you would be refused a driving licence (other than because of alcohol/drug dependency).
  • Evidence which demonstrates you have one of the disabilities or medical conditions which would be covered by Section 92 of the Road Traffic Act 1988 (as listed in paragraphs i. to v. overleaf). This may include letters from your GP or consultant.

Further information is available on the check your eligibility page.

Hold a valid Disabled Parking Blue Badge (Category H)

We can check this information for you.