Oxfordshire Fire and Rescue Service performance

Details about the Fire and Rescue Service's performance.


365alive website is Oxfordshire Fire and Rescue Service’s campaign to save and improve the lives of people across Oxfordshire. The campaign will run for six years from 2016 to 2022. In this time we would like to achieve the following:

  • 6,000 more people alive as a result of our prevention, protection and emergency response activities
  • 85,000 children and young adults to be better educated to lead safer and healthier lives
  • 37,500 vulnerable children and adults helped to lead more secure and independent lives supported by safe and well-being visits
  • 20,000 businesses given advice and support to grow
  • 1.6 million safety messages delivered across social media platforms

Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS)

Oxfordshire County Council Fire and Rescue Service has been inspected by the HMICFRS and has been judged to be good in all three areas of the inspection:

  • Effectiveness – Good
  • Efficiency – Good
  • People – Good

The assessment examines the service’s effectiveness, efficiency and how well it looks after its people. It is designed to give the public information about how their local fire and rescue service is performing in several important areas, in a way that is comparable with other services across England, providing one of 4 grades:

  • Outstanding
  • Good
  • Requires improvement
  • Inadequate

Read the full report online.

Performance pledge

Statement of assurance

The Statement of assurance (pdf format, 1.5Mb) informs our local communities about how the fire and rescue authority have met and continue to meet the requirements of the Fire and Rescue national framework for England.

The national framework sets out the requirement for fire and rescue authorities to provide an annual statement of assurance on financial, governance and operational matters and to show how they have due regard to the requirements of the framework and the expectations set out in authorities’ own integrated risk management plans.

To demonstrate this, the framework requires that each authority must publish an annual statement of assurance. The following document is intended to meet the obligation to produce this statement through reference to public webpages, existing reports and documents.

Annual performance report

This report reviews our performance over the last financial year (April 2018 to March 2019) and shows the headline statistics and trends in incidents and emergencies that we have attended.

This allows us to recognise areas where we have done well, identify where we can improve our service and identify trends in specific incidents and emergency types. It helps us decide where to focus our efforts and resources to reduce threats and seize opportunities. This report contributes to our future planning and is essential to our process of integrated risk management.

National performance measures

Customer service excellence

Oxfordshire Fire and Rescue Service was the first Fire and Rescue Service in the country to receive this prestigious award (in March 2009). The accreditation has been retained in March 2019. Read a full assessment report (pdf format, 419Kb).