After a fire

A house fire can be a very traumatic experience. Depending on the level of damage caused, there are things you need to consider before you can return to living in your home. 

When the fire and rescue service leaves your property, it becomes your responsibility.

Check everyone is safe and well, including pets. Inhaling hot smoke can cause harm to people and pets that only becomes noticeable several hours later. Make sure everyone has been properly checked out. 

Step 1

Contact your insurance company 

Your insurance provider will advise you of the most important steps to take. They will explain what your insurance policy does and does not cover. 

Make sure your property is secure

If you are unable to live in your home:

• remove all valuables
• lock all doors and windows
• board up windows or doors if need

Make arrangements for any tarpaulins to be replaced

If the fire and rescue service puts tarpaulins over your roof, they will start charging for them after six days. You will need to arrange for replacement tarpaulins. Check if your insurance policy covers this charge. 

Step 2

Ventilate the space

Fires can produce toxic chemicals that are slowly released into the air. Open doors and windows to limit exposure. Wear gloves and a mask if you're handling anything caught up in the fire. 

Check for asbestos

Asbestos is safe unless disturbed. Contact your district or city environmental health team if you suspect the fire may have damaged asbestos materials. 

Dry out

Ventilation and gentle heat will speed up the drying process. It will help to prevent rotting as well as reducing post-fire smells.

Repair and replace

You need to replace smoke alarms subjected to high temperatures or damage. Get advice about choosing the right alarms.

Firefighters may have turned off or disconnected your gas, electricity and water supplies. Or the fire may have affected your utilities. Make sure only a qualified trade person reconnects you.