Help and advice for foster carers | Oxfordshire County Council

Help and advice for foster carers

Information available for to help you as a foster carer, including frequently asked questions.

woman on phone with child in arms

You can get help from a range of sources:

  • Carer coordinators - experienced foster carers who are there to support and advise you, holding regular meetings and are available on the phone to respond to your questions
  • The Oxfordshire Foster Care Association (OFCA) - set up by foster carers to support foster carers
  • Your social worker.


Fostering teams

  • City: 01865 323126
  • South: 01865 897986
  • North: 01865 816864
  • OTFC: 01865 897053

Other services

  • MASH Team (Multi-agency Safeguarding Hub): 0345 050 7666
  • Emergency Duty Team: 0800 833408 (answer phone)
  • Finance: 01865 797450
  • Training: 01865 797123
  • KEEP Project: 01865 897053
  • ATTACH Team: 01865 897088
  • Virtual School: 01865 328550
  • PCAMHS: 01865 845760
  • Specialist CAMHS: 0845 2191444
  • Designated Nurse Looked After Children: 01865 265015
  • Oxfordshire Safeguarding Children Board

Virtual School for Looked After Children and Care Leavers, 0-25

Aims to raise the achievements and aspirations of looked after children.

The Virtual School for Looked After Children and Care Leavers, 0-25 is a partner to all schools in being the most ambitious and aspirational corporate parents we can be. The headteacher and her team ensure that schools, social workers, carers and other professionals understand statutory responsibilities and are aware of the best practice. Like all good parents, we ensure that communication about our children is regular and constructive and that we are all working together successfully to help them thrive.


Contact the Virtual School for Looked after Children and Care Leavers, 0-25 is Oxfordshire information website for children and young people in Oxfordshire. It replaces and combines early information and engagement websites for young people including Big Voice Oxfordshire, Spired, Connexions Oxfordshire, Oxcentric, Boombox and the Oxfordshire Survival Guide for Young people.

The information website for young people delivers on the following statutory duties and priorities:

  • Post-16 learning offer
  • Activities to Support wellbeing for 13-19 (up to 25 with LDD)
  • RPA/100% Participation

It also supports many other areas including consultations, safeguarding and public health priorities, the SEND Local Offer and more. quick guide

  • Learning and employment content is popular on the site, and the database of 400+ opportunities for young people at is a popular driver of visitors to the site.
  • Activities to support wellbeing are promoted via youth channel of the Family Information Service called Activities Oxfordshire at and lists 750+ local providers of activities for young people
  • Young people can report their learning destination and request information and support online at over 500 registrations last year were unknowns, new NEET, young people new to the county and more.
  • Dedicated sections on the website for Young Carers, Young People in Care, Young people with Disabilities, all created with support of specialist staff in that area service, service users, providers and young people.
  • Multiple contact, comment and enquiry routes including newsletters, Twitter, Facebook and secure online web-chat during core hours (10am-4pm Mon-Fri). Young people work on the site directly and were involved in design and testing.

Also on the website:

Other useful contacts:

Fire safety in the home

For some help and advice check out the 365alive website.  An initiative from the Oxfordshire fire and rescue service with tips and advice on how to make yourself and your home safety.

The fire service is offering Safer and Wellbeing checks to all foster carers.
The safer and wellbeing check involves a full home fire risk check where they would install free smoke alarms if needed and also do home safety checks.

If you have a child placed with you and would like someone to come out to your home just email your requests through to

Car seats

Foster carers will need to know information  regarding the law, types of seats and the safe use of car seats.

Up to date information can be found on with further information on the ROSPA website. 

Internet safety

Foster carers worry about the children or young people in their care using the internet, a really useful website is the UK Safer Internet Centre, where you can find e-safety tips, advice and resources to help children and young people stay safe on the internet.

How your payments affect tax and benefits

Have you got a lot of questions about tax and National Insurance? Would you like to know about an easier way to work out your profit? If so, this HMRC e-learning course is for you.

Information about allowances and tax benefits is available from and HM Revenue & Customs.

Last reviewed
31 October 2017
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