Create your permit account

Your permit account

The permit account is used for parking and congestion charge permits only. It does not give access to other council services, such as pensions, Blue Badge applications, school applications, or library accounts.

If you already have a permit account, you can log in to apply for a permit.

Step-by-step: how to create a permit account

1. Find the sign up link

Go to the permit account sign in page.

Click 'Don't have an account? Sign up now.'

2. Verify your email address

• enter your email address
• click Send verification code
• check your email inbox or spam folder for the code
• enter the code in the 'Verification code' and click 'Verify Code'

Once your email is verified, you can continue.

3. Create your password and enter your name

• create a password and enter it twice
• enter your first and last name
• click Create

You will need to add some more information to your account before you can continue with your application.

• postcode
• car registration (or select 'no vehicle' if you are applying for visitor permits only)
• Blue Badge number if you have one

Click Save. Your account is created. You can now select a permit and apply.

Further assistance

Read our permit user guides for other 'how-to' documents.

If you cannot apply online, a family member or friend can do so on your behalf. 

Call 01865 519800 if you need the Residential Permits Team to manage permits on your behalf.

Opening hours

• Monday to Thursday, 8.45 am to 5 pm
• Friday, 8.45 am to 4 pm