Are you eligible?
If you have problems bathing, washing, or dressing due to a long-term condition, we have a range of equipment you can borrow free of charge.
To be eligible, you must:
- be a resident of Oxfordshire (regardless of if you own your home or not)
- not be in hospital
- have a long-term health condition (for example, arthritis, heart condition).
What if you're not eligible?
Contact the Community Therapy Service on 01865 903750 if you:
- have short term needs
- do not expect your condition to be permanent.
If you are in hospital, contact the occupational therapist based in your hospital to discuss your equipment needs.
Types of equipment you can borrow
You can borrow the following equipment.
- Bath board
- Bath step
- Bath seat
- Raised toilet seat
- Freestanding toilet frame
- Combination frame
- Perching stool
- Commode (static)
- Shower chair/seat (static)
- Rails (external and internal - excluding galvanised rails)
How the equipment can help you
How to use equipment
Videos on how to use equipment safely - the videos are available in the 'How To' section of the council's YouTube channel.
Equipment may help with some of these common problems.
- Climbing a flight of stairs.
- Managing one or two steps.
- Standing at the kitchen sink / cooker to prepare food.
- Carrying food and drinks to a table.
- Standing long enough to strip wash.
- Stepping into the bath.
- Getting up and down from the bottom of the bath.
- Standing to use an over-bath shower.
- Stepping in and out of a shower cubicle/tray.
- Standing long enough to use a shower cubicle/tray.
- Getting on and off the toilet.
- Balancing when dealing with clothes before or after using the toilet.
- Getting to the toilet at night.
How to request equipment
Call us on 0345 050 7666.
What happens on the call
You can tell us what equipment you need, and we'll check it is suitable for you. We will order the equipment from our supplier NRS Healthcare.
We will ask you a few questions to see if there is anything else we can do to help you.
What happens after you make the request
The equipment will usually be delivered and installed in 5-7 working days, depending on the availability of stock and of technicians.
After the equipment arrives
We will contact you to check you are satisfied that the equipment meets your needs.
We may refer you for a face to face assessment if there are concerns about the equipment or your difficulties have not been resolved. This assessment may take place in a clinic if appropriate. We offer clinics in various locations across Oxfordshire.
Hand or stair rails
All rails are available to owner-occupiers and those living in rented accommodation. After NRS Healthcare installs rails, you are responsible for maintenance. You will need to arrange their removal when they are no longer needed.
The Housing Association and Oxford City Council are responsible for providing their tenants with handrails or stair rails. Contact your landlord if you need them.
Unwanted equipment collection
You can arrange for NRS Healthcare to collect unwanted equipment. They aim to collect within 5 to 10 days. Contact NRS Healthcare:
- 01869 225420
Other ways of finding equipment
County council occupational therapy clinics
We run clinics across Oxfordshire.
An occupational therapist will advise you about options to meet your difficulties. If you are eligible, they may be able to provide you with suitable equipment.
If you would like to attend a clinic, contact us.
You'll also get advice and information about other organisations that may help you.
Buying equipment privately
There are many retailers in Oxfordshire and on its borders to buy equipment that Oxfordshire County Council does not provide.
Wheelchairs and scooters can be borrowed for shopping and leisure activities free of charge.
To find your local scheme contact:
- Banbury - 01295 252722 (Mon-Sat)
- Bicester - 01869 320132 (Mon-Sat)
- Cowley - 01865 748864 (Mon-Sat 8 am-6 pm, Sun 10 am - 4.30 pm)
- Oxford city centre - 01865 252489 (Mon-Friday 8 am - 6 pm, Sat-Sun 9.30 am - 5 pm)
- Witney - 01993 864787 or 01993 861000 (Mon, Wed, Thurs and Fri 9.30 am - 4 pm)
You can also contact your district council.
The Guideposts Trust website has resources to help you stay independent while living at home