Who can have a companion bus pass
If you are entitled to a disabled person's bus pass and cannot travel alone, then you can apply for a companion bus pass at the same time. This will allow your companion to travel free - but only when they are with you.
Whilst you are entitled to free travel anywhere in England within permitted off-peak times, your companion will only be entitled to free travel on journeys that start in Oxfordshire. If you travel outside of the Oxfordshire county border your companion will have to pay for their own travel.
A holder of a companion pass may start a bus journey in the area of Oxfordshire independently, but if accompanied by a companion, both pass holder and companion must board and get off the vehicle at the same point.
We will issue companion passes at our discretion.
Companion pass criteria
If you live in Oxfordshire and meet the disability criteria specified on the disabled person's bus pass page, you may qualify for a companion pass.
To qualify for a companion pass you must provide evidence for one of the categories below.
- You are registered Severely Sight Impaired (blind).
- You are in receipt of Higher Rate Attendance Allowance (no more than 12 months old).
- You are in receipt of the Higher Rate Care Component of Disability Living Allowance (DLA) with a period of entitlement of at least 12 months (no more than 12 months old).
- You are in receipt of Personal Independence Payment (PIP) with 8 points or more for 'planning and following a journey' component (no more than 12 months old).
- You cannot travel alone (letter from a medical professional).
Getting your medical summary
Do not visit your doctor’s surgery to get your medical summary. If you have access to your patient records via one of the online services, for example, Patient Access or Evergreen Life, you can get your medical summary there. These services are free. Or, phone your surgery and ask them to send a copy of your medical summary to you. Your surgery may charge for this service.
How to apply for a companion bus pass
The quickest way to request a companion pass is online when you apply for the disabled person's bus pass. Towards the end of the application form, tick the box 'I would like to apply for a companion enhancement'.
If you want to apply by phone contact the Customer Service Centre on 0345 310 1111.
At a library
You can apply in person at any of our libraries or county council building receptions by using one of the public computers.
Upgrade an existing bus pass
If you have a valid disabled person's bus pass and want to add a companion pass, contact us on 0345 310 1111. There is a £10 fee.
If your disabled bus pass is due for renewal, you don't have to pay.
How to pay
You can pay for the photo update by post or in a library. We cannot take payment over the telephone.
Send a cheque for £10 made payable to 'Oxfordshire County Council' to:
Concessionary Fares Team
Oxfordshire County Council
PO Box 842
In a library
Visit one of the following libraries to pay by cash or cheque.
When you will get your companion bus pass
We will post the companion bus pass once it's ready and it should reach you within 10 working days.
How to renew a companion bus pass
We will renew your companion bus pass at the same time as your bus pass. You do not need to do anything.