When you apply for a bus pass you will need a suitable passport-style photograph which will appear on your pass. We can't accept applications without a suitable photograph.
If the photograph is not suitable, we will contact you to request another photograph. We will not refund the cost of obtaining a suitable photograph.
An acceptable photograph must be:
- a close-up photo of the head and shoulders of the badge-holder
- in colour
- taken within the last six months
- with no one else visible.
View photo guidance.
If you apply online for a bus pass you can use your webcam or upload a suitable photograph. You will have the opportunity to edit the photograph using the online system.
If you want to apply online, but can't do it from home, you can use a public computer, webcam and scanner at a participating library.