When you apply for a bus pass you will need a suitable passport-style photograph which will appear on your pass. We can't accept applications without a suitable photograph.
If you visit one of our 17 validating libraries you do not need to bring a passport-style photograph in with you as they are able to take a photograph for you.
If you are unable to attend the library in person for a member of staff to take your photo and would like to provide your own, please follow the guidance on the GOV.UK website.
An acceptable photograph must be:
- a close-up photo of the head and shoulders of the badge-holder
- in colour
- taken within the last six months
- with no one else visible.
If the photograph is not suitable, we will contact you to request another photograph. We will not refund the cost of obtaining a suitable photograph.