Supporting evidence you need to provide with a disabled person's bus pass application

This page describes the documents you'll need to provide for each category.

Blue Badge

You can upload a photo of your valid Blue Badge.

Disability Living Allowance mobility component

You need to provide a photo or scanned image of your most recent Disability Living Allowance uprating letter which shows you receive the highest rate for the mobility component - letters are usually sent out in March confirming your payments from April. This is the letter we need to see, even if you have been awarded DLA for life.  

Or a letter of entitlement dated within the last year that shows you are entitled to the high rate of the mobility component of DLA.

When you upload your letter, it must clearly show:

  • your name and address
  • the date of the letter
  • that you receive the highest rate for the mobility component
  • the expiry date of the award.

Example of a DLA letter

This is the page we need to see.

Example of the first page of a DLA letter showing entitlement

Personal Independence Payment mobility component

You need to provide a photo or scanned image of your most recent letter from the Department for Work and Pensions - letters are usually sent out in March confirming your payments from April. This is the letter we need to see, even if you have been awarded PIP for life. If you have only recently been awarded this benefit, then you should provide the award letter.

When you upload your letter, it must clearly show:

  • your name and address
  • the date of the letter
  • that you receive 'Mobility - Moving around - 8 points (or more)' or 'Daily living - Communicating verbally - 8 points (or more)'
  • the breakdown of points
  • the expiry date of the award.

Example of the first page of a PIP decision letter

We need to see this page.

Example of the first page of a PIP decision letter

Example of a PIP decision letter breakdown of points

We need to see this page.

War Pensioner's mobility supplement

You can prove your eligibility by providing the following:

Your letter from Veterans UK - letters are usually sent out in March confirming your payments from April. This is the letter we need to see unless it has recently been awarded in which case please send us the award letter. 

Example of a war pensioners' supplement decision letter

This is the page we need to see.

Example letter showing entitlement to war pensioner's supplement

Blind or partially sighted

You can prove your eligibility by providing one of the following.

  • Certificate of visual impairment (CVI) completed by an ophthalmologist.
  • Form BD8 (issued from 1990, but replaced by the CVI).
  • Evidence of registration with the local authority as being blind (severely sight impaired) or partially sighted (sight impaired). In Oxfordshire, the register is managed by Oxfordshire Visual Impairment Team.
  • For veterans, the Reasons for Decision’ letter under the Armed Forces Compensation Scheme (AFCAS).

Example CVI confirming 'severely sight impaired'

This is one of the documents we need to see.

Example of a certificate of visual impairment showing severely sight impaired

Profoundly or severely deaf

You can prove your eligibility by providing one of the following.

  • Confirmation that you are registered as profoundly or severely deaf from a local authority.
  • Letter from an audiologist or audiological report.
  • Documents which demonstrate that you have hearing loss of more than 70 dBHL in both ears. These may include letters from consultants or GPs.
  • For veterans, the Reasons for Decision’ letter under the Armed Forces Compensation Scheme (AFCAS).

Without speech

You can prove your eligibility by providing one of the following.

  • Evidence that you have been awarded 8 points or more for the ‘Communicating Verbally’ activity of Personal Independence Payment (PIP)
  • Letter from Social Services, or another appropriate organisation providing support services, stating you are without speech.
  • For a child, an Education Health Care Plan (EHCP) or Statement Educational Needs (SEN).
  • Documents that demonstrate you are without speech. These may include letters from your consultant or GP.

The evidence you provide should describe your disability so we can check if any criteria apply to you. It should say whether your disability is permanent or temporary. If temporary, it needs to say how long the disability is expected to last. If we give a bus pass, we'll issue it for that length of time.

Unable to walk, or considerable difficulty when walking

You can prove your eligibility by providing the following:

A letter from a specialist describing your disability, if it is permanent or temporary, the expected duration and that you cannot walk more than 64 metres without severe discomfort.

You can prove you qualify if:

  • you have a valid Blue Badge
  • you get the Personal Independence Payment mobility component 
  • you get War Pensioner's mobility supplement

Without arms or have loss of use of both arms

You can prove your eligibility by providing one of the following.

  • Documents which demonstrate that you have lost the use of your arms over the long term (12 months or more). These may include letters from your GP or consultant.
  • Letter from a medical practitioner who is treating you.
  • For veterans, the Reasons for Decision’ letter under the Armed Forces Compensation Scheme (AFCAS).

Living with a learning disability

You can prove your eligibility by providing information which confirms you have both:

  • significant impairment of your intelligence
  • significant impairment of your social functioning.

We may ask you to send in additional information such as:

  • Statement of Educational Health Care Plan (EHCP)
  • Special Educational Needs (SEN).

Unfit to drive because of a medical condition

You need to show that one of the following applies:

  • Your driving licence has been revoked on medical grounds.
  • You have been refused a driving licence on medical grounds.
  • You would be ineligible for a driving licence on medical grounds.

Any evidence you provide should be dated within the last 12 months.

You can prove your eligibility by providing one of the following.

  • Letter from the DVLA indicating that your driving licence has been refused or revoked following an assessment.
  • Letter from the DVLA accepting a surrendered driving licence, together with evidence of the relevant medical condition.
  • Information from a medical professional which confirms that you would be refused a driving licence (other than because of alcohol/drug dependency).
  • Evidence which demonstrates you have one of the disabilities or medical conditions which would be covered by Section 92 of the Road Traffic Act 1988 (as listed in paragraphs i. to v. overleaf). This may include letters from your GP or consultant.

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