Safeguarding and disability awareness training for drivers of vulnerable passengers
How to book onto safeguarding and disability awareness training courses.
Who is this training for?
- All licenced drivers within Oxfordshire.
- Drivers applying for new licences in the districts of South Oxfordshire, Vale of White Horse, Oxford City, West Oxfordshire and Cherwell.
- Drivers applying for renewal licences in the districts of South Oxfordshire, Vale of White Horse, Oxford City, West Oxfordshire and Cherwell.
- Taxi Drivers, Coach Drivers and Passenger Assistants applying for a new Oxfordshire County Council Transport badge (school badge).
- Taxi Drivers, Coach Drivers and Passenger Assistants applying for a renewal Oxfordshire County Council Transport badge (school badge).
- Operators and their staff in the districts of South Oxfordshire, Vale of White Horse, Oxford City, West Oxfordshire and Cherwell (as required).
Please note: training requests received from anyone who does not fall into one of the above categories may be rejected.
Oxfordshire County Council Training Applicants
To apply for an Oxfordshire County Council Supported Travel Badge, drivers and passenger assistants need their service provider to submit an online badging request on their behalf.
After your application is accepted, you or your service provider can use this current badging request to pay and book training.
District and City Licencing Training Applicants
All training bookings for District and City applicants (drivers and operators) must be made online via Xurrent:
Training videos are available at the bottom of this page to help you use the Xurrent system.
https://oxfordshire-gov-driver-vetting.uk.xurrent.com/access/normal
Course costs
Safeguarding and Disability Awareness Training costs £56.27 per booking.
Charges and bookings for training are made via an applicant’s Xurrent request form.
Charges apply to all no-shows, late attendees, and late cancellations. More details are in our terms and conditions below.
The cost of the course is subject to change. We aim to advertise any future cost changes when possible.
Training course information
You will receive a booking confirmation via your Xurrent request when you have successfully booked onto a training session.
Training content
- The course will include Safeguarding and Disability Awareness Training for coach drivers, taxi drivers, operators, and passenger assistants.
- Attendees are encouraged to read and understand the Safeguard and disability training manual (pdf format, 511Kb), which complements the training course and includes details and key contacts on how to report a safeguarding concern.
- The trainer will be available to answer any questions you may have about the training content and/or manual throughout the course.
- The combined Safeguarding and Disability Awareness Training course and compulsory end-point test will last at least three hours.
End-point test
- Trainees will take one multiple-choice test at the end of the course with a 45-minute time limit and no retakes.
- Trainees will take the test under exam conditions; trainers may help with reading the questions aloud if needed, but each trainee must finish the test on their own.
- Trainees will not be given their results on the same day as the course. OCC aims to notify trainees through Xurrent about whether they have passed or failed within three working days after the training session.
- Test results and certificates will be added to the trainee's Xurrent application form. If using a company email for bookings, it remains the responsibility of the company to relay all information and results to the applicant.
How to get help
If an attendee is nervous or has any concerns or additional requirements, please add a note on your Xurrent application form ahead of the relevant course date to let the training team know.
CPD accreditation
This course's Safeguard training material has been approved by the CPD Certification Service, meeting the standards of Continuing Professional Development.
Terms and conditions
The following terms and conditions apply to those seeking to book Safeguard and Disability Awareness training courses as part of their application for an Oxfordshire County Council Transport Badge or as part of their Taxi or Operator Licencing application within Oxfordshire.
Bookings
- All bookings must be made via Xurrent as per the instructions on this page.
- Bookings containing incomplete or incorrect information will not be actioned.
Attendance at training
- The attendee must attend the course specified within the booking confirmation they receive.
- An attendee must attend for the full duration of the training course.
- Attendees will be issued a training certificate upon completing the course and passing the end-of-course test.
- Attendees not booked onto a course with a booking confirmation will be turned away and unable to attend.
- All attendees are required to engage fully in the course. Trainees who display disruptive or inappropriate behaviour may be requested by the trainer to leave the session.
Failing the course
If a trainee does not score the required pass mark on the endpoint test, they will fail the course and will not be issued a training certificate.
- If a trainee is attending as part of a District Council licence application, then the council you are applying may be informed that they have not passed the test.
- Applicants who fail the training course will need to reapply and pay for another Safeguarding and Disability Awareness Training course and resit the test.
Non-attendance
- If an attendee fails to join the course within five minutes after the scheduled start time of their booking, it will count as a non-attendance, and no refund will be issued.
- Late arrivals will not be admitted into the course.
Cancellations
- For cancellations made seven days or more before the confirmed date and time of the training session, the training team will offer an alternative training date before a refund is considered.
- Cancellations must be noted on your Xurrent application form at least seven days before the confirmed date and time of the training session.
Refund requests
- Refunds will not be offered for late cancellations, non-attendance, or late arrivals; see above for details.
- If you wish to appeal a charge, you must provide details of why you wish to appeal the charge and transport.vetting@oxfordshire.gov.uk within 28 days of the payment.
These appeals will be approved or rejected by the management of the Oxfordshire County Council Supported Transport Service, and you will be informed of the decision via email once it has been made. We will, in exceptional circumstances, waive the cancellation charge if a valid reason is provided.