If you see a vehicle parked where you think it shouldn’t be, you can report it to us.
Information you need to provide
You will need to tell us the street name, the location (such as the number of a property the vehicle is parked outside of) and a description of the problem. Providing the vehicle’s details will also help us.
It would be useful if you could provide your contact details, so we can contact you should we need to obtain further information.
Alternatively, phone the NSL Services Control Room – 0345 337 1138 option 3.
When a penalty charge notice is issued
Oxfordshire County Council enforces parking in Oxford under the Traffic Management Act 2004. Penalty charge notices will be issued to vehicles observed parked in breach of a restriction. The types of illegally parking we enforce include vehicles parked:
- on single/double yellow lines
- in a permit bay without displaying a valid permit
- in a pay and display bay without a valid ticket on display
- in a disabled bay without displaying a blue badge
- for longer than permitted
- outside of the bay markings
- in a suspended bay
- in a place not designated for that class of vehicle
- in a loading bay without loading
- on a pedestrian crossing or on zig zags
- in a cycle lane
- on a bus stop/stand
- on a clearway.
What happens when we receive your report
On receipt of your report, a civil enforcement officer will be dispatched to the area to assess the situation, and if a vehicle is observed parked in breach of a parking restriction a penalty charge notice will be issued.
Our civil enforcement officers usually operate between the following hours:
- Monday-Saturday 7am-11pm
- Sundays 8am-10pm
- Bank holidays 10am-7pm
However, we have the authority to enforce 24 hours per day if and when required.
An officer may not be available to attend your request immediately as they may be patrolling different locations, but an officer will attend as soon as one becomes available.
Please note, due to the volume of reports we receive, you will not be advised of the outcome of your individual report.
What can't take action on
Oxfordshire County Council can only enforce vehicles that are parked in breach of a parking restriction within Oxford city.
If you are experiencing a parking problem outside of Oxford, you should contact the relevant local authority who should be able to assist.
If you see a vehicle parked causing an obstruction, but not parked in breach of a restriction, we will be unable to take any action and you will need to report this to Thames Valley Police on their non-emergency phone number, 101.
If we receive a report and it is something that we cannot take action on, we will endeavour to forward this to the relevant persons, but this may not always be possible.
How to report an abandoned vehicle
If you believe a vehicle has been abandoned, you can report this to Oxford City Council.