Click and collect

Order items online and collect from your local library.

An exciting new service

This is an exciting, new, and free service for customers of all ages who are interested in a new way to explore books and reading during lockdown. Although we are currently unable to open our doors for library browsing, the government has specified that libraries may offer a click and collect service during this period. 

How it works

Complete the click and collect form. Tell us what sort of books you like to read and choose a library collection point from the list.

Our experienced and knowledgeable library staff will handpick up to six books that fit your interests and preferences. We aim to meet your request within 24 hours. We'll contact you when your collection is available, and you'll have three days to pick them up. 

You may have read the book we choose for you. 

We will aim to select books that you'll enjoy. But even if we do not always hit the mark, it could be fun and exciting. Who knows, you might discover something new!

This service is only available to library customers who have a library card. If you are not a library member, it's easy to apply to join the library. We'll email your library number to you.

Borrowing audiobooks and DVDs

You can order audiobooks and DVDs, but there may be a charge for these items. During lockdown, we are unable to take payments in a library. We'll apply the charges to your library account, and you can:

  • pay at a library when they reopen
  • pay charges online.

To pay online, log your library account with your library number and PIN. Then select My charges.

Requesting a specific book

Click and collect isn't designed for you to request specific items. Use the online library catalogue or the library app to reserve the items you want. There may be charges for reservations.

When the items are due back

All loans will be until January 2021. We'll specify the exact date on a receipt when you collect the items.

You may want to return them earlier and order some more. Return the items via the library letterbox (where available) or at the door during the current opening hours.