Help using this site

Some tips and guides to get you started if you're having problems using our website.

Navigating around the site

Wherever you are in the site, you can click the Oxfordshire County Council logo in the top left hand corner to get back to the homepage.

As you navigate through the site, you'll see a horizontal line of links. This is known as a "breadcrumb" trail, and shows whereabouts on the website you are. Use these links to find your way back up the website structure.

Contacting us

If there are specific contact details for a page or section, a contact link will appear below the main menu on the right side of the screen. Alternatively, see our main contact us page.

Changing the appearance of the site

Our website supports other methods you may use to make websites more clearly visible (such as making all your fonts large or using your own stylesheet). If you encounter a problem, contact Web Services and we will look into it.

Making web pages easier to read

The BBC have an excellent series of guides about how to change your computer settings to make things easier to read. BBC accessibility guides.

Access keys

Access keys are for people who use a keyboard instead of a mouse or pointing device to navigate web pages. They allow you to skip to pages or parts of pages using keyboard shortcuts.

In Windows, press ALT and the key listed below, followed by ENTER. On a Mac, press CONTROL and the key listed below, followed by ENTER.

This website uses the following access keys, which follow UK Government recommendations:

Access key S - Skip to content
Access key 1 - Home page
Access key 2 - News
Access key 3 - Site map
Access key 4 - Search
Access key 6 - Website help
Access key 7 - Complaints
Access key 8 - Terms and conditions
Access key 9 - Website feedback


The search box appears at the top right of every page.

More specific searches

By default, if you put more than one word in your search, the results page will show pages which include either of those words, but pages that contain both terms will be listed first.

You can make your search more specific using the modifiers listed below:

  • To only get results that contain all the words you enter, put AND in between them, e.g bus AND passes AND concessions.
  • To search for an exact phrase, put the terms in speech marks, e.g "bus passes".
  • To specify words or phrases which must be included, use the "+" symbol in front of the relevant term, e.g +bus (single word)¬†or +"bus passes" (phrase).
  • To specify words or phrases which you want to exclude, use the"-" symbol in front of the relevant term, e.g -bus (single word) or -"bus passes" (phrase).
  • Combine all the above to get results that exactly meet your requirements, e.g "bus pass" -oxford +discount will return pages that definitely contain the word "discount", definitely do not contain the word "oxford", and also probably contains the phrase "bus pass".

Can't find what you searched for?

Not everything the council publishes online is covered by our search. If you can't find what you're looking for, try these other search pages:

Downloading documents

We have lots of PDF document files on our website. These are usually marked with the PDF symbol (), and are always labelled. This means you'll always know that a link leads to a PDF before you click it and how large the file is.

To view PDF files, you'll need software such as Adobe Reader on your computer. This software is free to download.

Anything over 1 MB (1,000 KB) could be considered large, and may take some time to download on slow Internet connections.