You said, we did
We continually develop our local offer and need your input through feedback from all stakeholders
Our local offer is continually being developed, and your input is needed. We collect feedback from parents, carers, young people, schools, partners, service providers and practitioners.
We are keen to hear from users of the local offer. Please submit any comments, compliments, and recommendations via this form or at localoffer@oxfordshire.gov.uk
The SEND Code of Practice states:
“Local authorities must publish comments about their Local Offer received from or on behalf of children with SEN or disabilities and their parents and young people with SEN or disabilities.”
This page details feedback we received on the local offer since 2024 and how we have responded to the feedback.
| You said | We did |
| Our Local Offer pages were hard to navigate | We reorganised our website to designate sections for Parents and Carers, Children and Young People and Professionals. |
| The layout and format is not accessible | We redesigned our website with more straightforward navigation with input from users including Parents and Carers, Children and Young People and other stakeholders. |
| Information on the website is not up to date |
We introduced a review system and coordinator to ensure the site's information is timely and current. We have removed out-of-date web pages and appointed a Local offer Coordinator to keep this up-to-date and under review. |
| The EHCNA and EHCP Review processes aren't clear or easy to understand | We are exploring how to provide families with these at the beginning of their EHCNA journey and made available our flowchart for the timeline of the EHCNA process. |
| Increase information on health and social care services and how to access them | We added more health and social services information with links to access it. |
| More information on the Local Offer for young people |
We introduced the Youth Hub, which contains information on Education, Employment, Health and Wellbeing, Fun and Social and Moving into adulthood. We also work closely with Young people to keep this up to date. |
Who we work with:
We work with various stakeholders and groups to make sure the local offer meets the needs of our users, while also taking into consideration relevant legislation, including the Equality act 2010, SEND Code of Practice 2015 and relevant legislation.
Our list of organizations and people we work with to develop and secure educational information on the local offer includes, but is not limited to: Children and Young People with SEND, Parents and families of Children and Young People with SEND, Governors of Schools, Academy Trusts Management committees of pupil referral units, other providers of education (both independent and state).
Our list of organizations we work with to secure health information on the local offer include (but is not exhaustive to): NHS trust, local clinical commissioning groups, other local health boards including health and wellbeing.
Every six months we report on how the partnership is improving on the key steps that will mean better outcomes for children and young people with SEND.