Pensioner members of the Local Government Pension Scheme (LGPS)

Information for pensioners, including how to manage your pension and personal details online.

Annual pension review

Pensions increase

The pensions increase from  April 2023 for those eligible for the full increase is 10.1 per cent.

Pensioner's annual newsletter 2023

The newsletter contains information about your pension including details about any pension increase that you may be due.

Manage your pension online

Log into My Oxfordshire Pension to access your pension information and take control of your pension details. On this secure website, you can:

  • check and update your details, for example, your home address or email address
  • view your correspondence
  • view monthly pension pay advice and end of year P60 details.

Pension Services will email you when new information is waiting for you.

How to manage your pension online.

Log into My Oxfordshire Pension

Tell us if your circumstances or personal details change

You need to tell us when you change your personal details, including your address, bank details, email address or marital status.

The quickest way to make changes to your details is on My Oxfordshire Pension.

What happens if you forget to tell us

If you forget to tell us that you have changed your bank, your old bank will return your pension payment. If you forget to tell us that you have moved, your advice slip will be returned to us.

We will suspend the payment of your pension until you confirm your new details.

Retiring abroad

If you retire abroad, the Oxfordshire Pension Fund may be able to pay your pension using Western Union to arrange payment in the local currency. Contact  Pension Services to find out how to set this up.

Returning to work

If you decide to return to work, you must inform Pension Services as soon as possible. The Oxfordshire Pension Fund or your previous employer may need to make an adjustment to your pension, or there may be differences to your future entitlement.

If you retired under the 2014 scheme

There is no current earnings restriction, but having a pension already may change a future LGPS entitlement.

Earlier retirements

The Pension Fund can use its discretion on whether to apply earnings restrictions against future employments. A discretionary policy must be published and reviewed. The current policy does not apply restrictions when new employment began after 1 January 2011. If reemployment started before that date please ensure you advise Pension Services when your circumstances change.

Compensatory pension

If we pay you a compensatory pension with your LGPS pension, it is your former employer who decides if your compensatory pension needs adjusting. They too should have a policy which they publish and review regularly.

If you are receiving a short-term ill-health pension (tier three)

You must contact your former employer when you take any other employment. Your continued entitlement to the pension is dependent on the employer’s assessment of your ability to take on any ‘gainful employment'.

Pension payments and payslips

Pension payments

We will pay your monthly pension to your bank account on the last banking day of each month.  

Payslips

If your pension payment differs by more than £1 from the previous month, we'll post you a pension pay/advice slip.

You can see your payslip every month on My Oxfordshire Pension.

Your pension and tax

Your annual pension is a taxable income. We will deduct tax based on the tax code Her Majesty's Revenue and Customs (HMRC) send to us. If HMRC has not yet sent a tax code, we will use an interim code.

Find out more about tax

If you have any questions about your income tax contact HMRC.

If you are living in Scotland, your pension is taxed under Scottish taxation. Your tax code will start with an S. Learn more about Income Tax in Scotland.

If you are living in Wales, your pension is taxed under Welsh taxation from 6 April 2019. Your tax code will start with a C. Learn more about Income Tax in Wales.

How we prevent fraud

Every two years our pensioner payroll is matched with secure national computer systems to check payments are only going to eligible pensioners.

National fraud initiative - fair processing notice

The Cabinet Office currently requires us to participate in its anti-fraud initiative. For this initiative, we provide details of pensioners so that they can be compared to information provided by other public bodies.

This will ensure, for example, that:

  • no pensions are being paid to people who have died or are no longer entitled
  • that pension income is being declared in housing benefit applications.

Sometimes wrong payments are made because of a genuine error. Nationally, previous exercises have uncovered instances of pensioners receiving too little pension, resulting in an increased payment to pensioners. These exercises, therefore, help promote the best use of public funds.

This is our formal notice to you about this regular process, you do not need to contact us about it. We may contact you again in the future if the exercise suggests you are not receiving the correct amount of pension.

Learn more about the National fraud initiative.

Opt-out of the online pension service

If you are unable to use the online service My Oxfordshire Pension, you can request that correspondence is sent to your home address.

You will need to send us the following information by post (emails will not be accepted):

  • You full name
  • Your home address
  • Your National Insurance Number
  • Your signature

We do not deal with pension information over the phone and communicating by paper will take longer. It's much quicker online. Find out how to manage your pension online.

What happens if I become unable to manage my own affairs?

People often consider making a Will when they retire.  But have you ever considered what would happen if you had a bad accident or became ill and were subsequently unable to manage your own finances?

We would encourage everyone to think about setting up a Power of Attorney which allows someone you trust to manage your affairs on your behalf.

If you are married or in a civil partnership, your partner does not automatically have the authority to do this, nor do your children, even if they are adults themselves. 

  • https://www.ageuk.org.uk/information-advice/money-legal/legal-issues/power-of-attorney
  • https://www.gov.uk/power-of-attorney

How to tell us about a death

In the event of your death, your next of kin/executor should inform us of your death, so please make sure they are aware that you are receiving an LGPS pension.

We are part of the Tell Us Once Service which allows your next of kin to report your death to most government organisations all in one go.  Your next of kin will be provided with more information on this when they register your death.

They can also telephone us on 0330 024 1359.