News and updates for adult social care providers

Weather alerts, health and safety, shared protocols, news, and information.

Please let us know if you need information that is not listed below.

View weather warnings from the Met Office. Heatwave plan for England on GOV.UK

On this page:

2019 news and updates

Saturday 19 October - encrypted mail service

We have been advised by Egress that their encrypted mail service will be unavailable between 5 and 9pm on Saturday 19 October while essential security maintenance is carried out.

Please avoid sending emails that need to be encrypted during this period, unless safeguarding issues mean this cannot be avoided.

Infection control and winter preparedness

News release about the impact of Brexit

Yellow rain warning 23 Septembr 2019

Government announcement about events launched to help businesses get ready for the EU Exit

Oxfordshire Market Position Statement 2019 - 2022

29 August - Heat health alert

Level 1 - Summer Preparedness
Temperatures are not expected to reach heatwave threshold values until further notice.

20 August - actions for adult social care providers to prepare in event of EU exit

A new page on the GOV.UK website which describes actions that care providers should take to prepare in the event of an EU exit on 31 October 2019.

22 July - Heatwave update

Level 3 actions for care homes and services at home that are in the Heatwave Plan, at Figs 3.2 and 3.3, pages 22-25.

30 June - Heat health alert

Level 1 - Summer Preparedness

NHS-funded nursing care rate announced for 2019 to 2020

The NHS-funded nursing care standard rate is being increased to £165.56 from April 2019.

Continuing health care

About the NHS Continuing Healthcare programme


The Oxfordshire Safeguarding Adults Board

Training dates

If you have queries about the training, email

General information

Making payments

Latest letter from Dept of Health re EU Exit

Press release - HSE

Please note the following press release from the Health and Safety Executive. It relates to a provider in Essex but is relevant in terms of compliance with Health and Safety requirements, particularly when carrying out refurbishment/development.

Business continuity

Care Act: resources for providers

Care home support

Data security and information governance

Dignity, equalities and human rights

Funded nursing care - latest letter

Market position statement

Market position statements published by Oxfordshire County Council.

The statements show how we commission services and our understanding of demand now and in the future.

Prices and rates

Safeguarding (adults and children)

Health and safety 

Health and Safety Executive alerts.

Fire risk assessments - 365Alive

Shared care protocols

These joint working protocols have been developed by Oxfordshire County Council's Social and Community Services and The Primary Care Trust in Oxfordshire who represent the independent providers of domiciliary care services in Oxfordshire.

They are used when clients living in their own homes in the community require health and social care services from the Primary Care Trust and Social and Community Services to be delivered by providers of domiciliary care services.

Provider conference 2019