Requesting incident reports

If we attend an incident, we record the details in the Fire and Rescue Data Platform (FaRDaP). You can ask us for confirmation that we attended or request a full incident report.

Written confirmation

You can ask us to confirm in writing that we attended an incident. We do not charge for this. We will also give you the incident reference number.

Incident report

We collect incident information to meet national reporting rules set by the Ministry of Housing, Communities and Local Government (MHCLG).

We record details on:

• fires
• false alarms
• non-fire incidents, such as road traffic collisions or flooding

An incident report includes:

• basic details about the incident
• the resources we used
• the action taken
• information about damage, where relevant
• what we believe caused the incident

Some incidents may also have a detailed fire investigation report. These are produced by our Fire Investigation Team or the Thames Valley Forensic Fire Scene Investigation Unit. These reports cost more.

A report costs £130. Payment options will be shown on your invoice.

Sensitive information

We remove any personal, confidential or sensitive information before sending your report.

How to request incident information

You will need the following:

• why you need the information
• how you are connected to the incident
• details to help us identify the incident, such as:
  • type of incident
  • date and time
  • address
• An email address. Need help setting up an email account?

How to pay

If you request a report, we will send you an invoice. You can pay by:

• Direct Debit
• debit or credit card
• bank transfer (BACS or Faster Payments)