Updating a photo
To change a photo you need to provide:
- a recent scanned colour passport photograph (read our photo guidance page)
- your name
- date of birth
- bus pass number - if known.
Replacement photo fee
There is no fee if:
- you have received a bus pass with the wrong photo on it
- you want to update the photo on the next pass once your current pass has expired.
There is a fee of £10 if you want to change the photo on your current pass.
We are unable to take payment over the telephone. You can pay for the photo update in one of the following ways.
Send a cheque for £10 made payable to 'Oxfordshire County Council' to:
Concessionary Fares Team
Oxfordshire County Council
PO Box 842
In a library
Visit one of the following libraries to pay by cash or cheque.