If you have received a request for a photo from us then use our additional document form.
Updating a photo
To change a photo you need to send us:
- a recent scanned colour passport photograph (read our photo guidance page)
- your name
- date of birth
- bus pass number - if known
If you have received a bus pass with the wrong photo on it there is no charge to replace it.
Update the next pass
If you want to update the photo on the next pass once your current pass has expired there will be no charge.
Replace current photo
If you want to change the photo on your current pass there is a fee of £10. We will call you back to take the payment.
You can make this payment in one of the following ways:
- Send a cheque for £10 made payable to Oxfordshire County Council to the address shown below
- Visit one of our main libraries and by pay cash or cheque (please see list below)
- Oxford County Library
We are unable to take payment over the telephone.