Find a retrofit installer
Find certified retrofit installer, get advice, and report issues
Find retrofit installer
Understanding your home's current condition is crucial for achieving optimal energy performance. A certified retrofit installer can guide you through this process.
- Buy with Confidence – Trading Standards approved scheme run by Oxfordshire Trading Standards.
- Chartered Trading Standards Institutes (CTSI) is a membership organisation consisting of installers who meet the codes of practice for Trading Standards and Consumer Protection.
- Energy Saving Trust – Provides advice on installing renewable systems and finding a retrofit installer.
Standards for retrofit installers
The installer is TrustMark registered
TrustMark is the UK's only government-endorsed quality scheme for homework. Choose a TrustMark-registered business for professional work with protection.
The installer is Microgeneration Certification Scheme (MCS) accredited
MCS accreditation demonstrates adherence to industry standards. Highlighting quality and competency, especially in the renewable sector. It proves your installation meets the highest standards.
Retrofitting support
The Competition and Markets Authority has produced a consumer guide to Buying green heating and insulation products.
Consumer rights
The law protects your consumer rights when you buy goods or services. Consult the following services for consumer protection advice.
- Citizens advice – National Consumer helpline
- Action Fraud – Report an issue/scam/fraud.