Apply for a frequent hospital patient permit
Contents
Apply
If you don't already have an account (for your parking permit), you'll need to create one.
You'll need access to an email account to apply online. Need help setting up an email account?
View our permit user guides for help creating an account.
Note that permits are 'virtual'. You will not receive a physical permit to display in your car. The cameras at the charging locations will read your number plate and check for a linked permit.
What you need to know
The free frequent hospital patient permit allows unlimited travel through all six congestion charging locations during charging hours.
The permit only covers the car when being used in connection with or for transporting the person attending frequent hospital appointments.
- we will issue 1 permit per eligible person
- you can have up to 2 cars on your permit
How long your permit lasts
Your permit will be valid for 12 months, or until your last scheduled appointment (whichever is sooner).
You cannot use your permit until we confirm that we have approved your application. Your permit will not be available to use until the scheme begins.
Who can get a frequent hospital patient permit
To qualify, you must meet all of the following conditions. You or your child has to attend a hospital:
- in the Oxford permit area
- for planned medical appointments
- on at least three separate occasions in any 90-day period
What you need to get a frequent hospital patient permit
You must provide evidence of your hospital appointments showing your name. Evidence we will accept includes:
- letters
- appointment cards
- emails
- texts
- screenshots from the NHS app
Confidential or sensitive medical information
Ensure you hide confidential or sensitive medical information on the document you upload. We only need your full name and the appointment date, time, and location to verify your eligibility.
Add or change vehicles on your permit
- add a car to your account (select 'vehicles' on the account menu)
- change the car on your permit (select 'my permits' on the account menu)
View our permit user guides to learn how to add or change cars on your permit.