Freedom of Information and Environmental Information Regulations performance
Data about how we respond to requests for information and meet legal deadlines.
On this page
We publish data on how we respond to information requests.
The information on these pages shows our performance in handling requests made under:
- the Freedom of Information Act (FOI)
- the Environmental Information Regulations (EIR)
Our performance
We update this information every quarter. The data is published in arrears.
How we measure performance
The figures show how we handle information requests and how well we meet the legal deadlines for responding. Publishing this information helps us be transparent about our performance and allows you to see how we meet our statutory obligations.
Quarterly performance 2026 - 2027
| Measure | April - June |
|---|---|
| Combined Number of FOI and EIR requests received | 564 |
| Combined Number of FOI and EIR requests responded to within 20 working days |
541 |
| Combined Number of FOI and EIR requests responded to over 20 working days |
23 |
| Combined Number of FOI and EIR requests still open and within timescale |
0 |
| Combined Number of FOI and EIR requests still open outside of timescale |
0 |
| % Combined FOI and EIR requests responded to within 20 working days |
95.9% |
| % Combined FOI and EIR requests responded to over 20 working days |
4.1% |
| Number of FOI requests received | 385 |
| Number of FOIs completed within 20 working days | 366 |
| % FOIs completed within 20 working days | 95.1% |
| Number of FOIs completed over 20 working days | 19 |
| % FOIs completed over 20 working days | 4.9% |
| Average working days to respond | 12.8 |
| Number of FOI requests where information was refused in full | 69 |
| because the information was not held | |
| Number of FOI requests where information was granted in full | 150 |
| Number of FOI requests where information was partially provided | 55 |
| Number of FOI requests where information was refused in full by use of an exemption |
57 |
| Number of FOI requests referred for internal review* | 9 |
| Number of FOI Internal Reviews Upheld* | 6 |
| Number of FOI Internal Reviews Partially Upheld* | 3 |
| Number of FOI Internal Reviews Not Upheld (overturned)* | 0 |
| Number of FOI Internal Reviews still open within timeframe* | 0 |
| Number of EIR requests received | 179 |
| Number of EIRs completed within 20 working days | 175 |
| % EIRs completed within 20 working days | 97.8% |
| Number of EIRs completed over 20 working days | 4 |
| % EIRs completed over 20 working days | 2.2% |
| Average working days to respond | 13.0 |
| Number of EIR requests where information was refused in full because the information was not held |
30 |
| Number of EIR requests where information was granted in full | 74 |
| Number of EIR requests where information was partially provided | 57 |
| Number of EIR requests where information was refused in full by use of an exception |
17 |
| Number of EIR requests referred for internal review* | 11 |
| Number of EIR Internal Reviews Upheld* | 4 |
| Number of EIR Internal Reviews Partially Upheld* | 7 |
| Number of EIR Internal Reviews Not Upheld (overturned)* | 0 |
| Number of EIR Internal Reviews still open within timeframe* | 0 |
* Requests for internal review may be submitted up to 40 working days after the date of the original response. As a result, these figures may be subject to change.
Annual totals for the previous five years
| Measure | 2021-22 | 2022-23 | 2023-24 | 2024-25 | 2025-26 |
|---|---|---|---|---|---|
| Combined Number of FOI and EIR requests received | 1,606 | 1,644 | 1,955 | 2,003 | 2,124 |
| Combined Number of FOI and EIR requests responded to within 20 working days |
1,541 | 1,509 | 1,843 | 1,947 | 2,067 |
| % Combined FOI and EIR requests responded to within 20 working days |
96.0% | 91.8% | 94.3% | 97.2% | 97.3% |
| Combined Number of FOI and EIR requests responded to over 20 working days |
65 | 135 | 112 | 56 | 57 |
| % Combined FOI and EIR requests responded to over 20 working days |
4.0% | 8.2% | 5.7% | 2.8% | 2.7% |
| Number of FOI requests received | 1,081 | 1,133 | 1,491 | 1,466 | 1,491 |
| Number of FOIs completed within 20 working days | 1,041 | 1,041 | 1,401 | 1,424 | 1,448 |
| % FOIs completed within 20 working days | 96.3% | 91.9% | 93.9% | 97.1% | 97.1% |
| Number of FOIs completed over 20 working days | 40 | 92 | 90 | 42 | 43 |
| % FOIs completed over 20 working days | 3.7% | 8.1% | 6.1% | 2.9% | 2.9% |
| Average working days to respond | 13.36 | 13.67 | 12.98 | 11.20 | 12.51 |
| Number of FOI requests where information was refused in full because the information was not held |
303 | 264 | 312 | 299 | 301 |
| Number of FOI requests where information was granted in full | 289 | 611 | 807 | 744 | 660 |
| Number of FOI requests where information was partially provided | 159 | 105 | 179 | 134 | 201 |
| Number of FOI requests where information was refused in full by use of an exemption |
140 | 153 | 193 | 169 | 207 |
| Number of FOI requests referred for internal review | 22 | 23 | 24 | 34 | 31 |
| Number of FOI Internal Reviews Upheld | 12 | 15 | 16 | 10 | 21 |
| Number of FOI Internal Reviews Partially Upheld | 6 | 5 | 3 | 17 | 8 |
| Number of FOI Internal Reviews Not Upheld (overturned) | 4 | 3 | 5 | 7 | 2 |
| Number of EIR requests received | 525 | 511 | 464 | 537 | 633 |
| Number of EIRs completed within 20 working days | 500 | 468 | 442 | 523 | 619 |
| % EIRs completed within 20 working days | 95.2% | 91.5% | 95.2% | 97.4% | 97.8% |
| Number of EIRs completed over 20 working days | 25 | 43 | 22 | 14 | 14 |
| % EIRs completed over 20 working days | 4.8% | 8.4% | 4.8% | 2.6% | 2.2% |
| Average working days to respond | 14.11 | 13.98 | 14.01 | 11.56 | 12.4 |
| Number of EIR requests where information was refused in full because the information was not held |
101 | 96 | 61 | 57 | 92 |
| Number of EIR requests where information was granted in full | 246 | 268 | 238 | 301 | 274 |
| Number of EIR requests where information was partially provided | 126 | 65 | 91 | 110 | 162 |
| Number of EIR requests where information was refused in full by use of an exception |
52 | 82 | 74 | 55 | 84 |
| Number of EIR requests referred for internal review | 22 | 23 | 28 | 16 | 29 |
| Number of EIR Internal Reviews Upheld | 13 | 14 | 12 | 8 | 20 |
| Number of EIR Internal Reviews Partially Upheld | 7 | 5 | 5 | 3 | 6 |
| Number of EIR Internal Reviews Not Upheld (overturned) | 2 | 4 | 11 | 5 | 3 |