Find out what's happening with your application

Applications take up to eight weeks to process. Only contact us if you applied more than eight weeks ago. You can track the progress of your application online and find out what might be delaying it.

How to change the contact details on your account

To change the email address, postal address, or telephone number we use to contact you, log into your account and click on the 'My Details' link. Make the changes and then click 'Save changes'.

You cannot change your username which might be the same as your email address. However, you can change the email address we use to contact you.

If the badge holder has died or the badge is no longer needed, please return it to us. Include a note explaining why it's being returned, so we can update our records. Send it to:

Blue Badge Administration
PO Box 873 Oxfordshire
OX1 9NY

How to provide further information for your application

We might ask you for more documents if the ones you provided with your application were insufficient or incorrect. Visit the track the progress of your application page to find out what you need to do next.

Find out if you are eligible for a Blue Badge

Check whether you’re eligible to apply for a disabled parking badge.