Terms and conditions document

Oxford NHS and school staff free park and ride parking scheme - terms and conditions

By applying for the NHS and school staff free park and ride parking scheme, you confirm that you have read and agreed to the following terms and conditions.

Definitions:

“OCC” means Oxfordshire County Council.

“Parking benefit” means the ability for an approved applicant to park free of charge for 16 hours at a participating park and ride site under the scheme.

“Parking scheme” means the NHS and school staff free park and ride parking scheme.

“Participating area” means the area shaded blue on the plan in Annex 1.

“Participating park and ride site” means only Oxford Parkway, Peartree, Redbridge, Seacourt and Thornhill park and ride sites.

“Qualifying site” means:

a site in the participating area operated by, occupied by, or providing services on behalf of the NHS; or
a school, college or early years place of work located in the participating area, excluding universities and institutions whose primary purpose is tertiary or higher education.

“RingGo” means the cashless parking payment provider used by OCC to enable approved applicants to access the Parking Benefit at a Participating Park and Ride Site.

1. Eligibility

1.1 A person who works at a qualifying site, whether directly employed or employed by a contractor or subcontractor, may apply for the parking scheme.
1.2 Applicants must provide accurate and complete information when applying.
1.3 OCC may request supporting evidence to verify eligibility before approving an application.
1.4 Eligibility criteria may be reviewed at any time, and applicants may be required to provide updated evidence.
1.5 Only one parking benefit can be made available to each qualifying applicant.

2. Use of the parking benefit

2.1 The Parking Benefit is personal to the approved applicant and must not be shared, transferred or used by any other person.
2.2 The Parking Benefit permits free parking for up to 16 hours at a participating park and ride site.
2.3 The Parking Benefit may only be used by the approved applicant in connection with travel to or from a Qualifying Site.
2.4 The approved applicant must use the Parking Benefit in accordance with any instructions issued by OCC, RingGo or the relevant park and ride operator.
2.5 Any misuse of the Parking Benefit may result in its immediate withdrawal.
2.6 The Parking Benefit does not guarantee that a parking space will be available at a Participating Park and Ride Site.
2.7 OCC will use reasonable endeavours to resolve any operational issues affecting access to the Parking Benefit as soon as reasonably practicable.
2.8 OCC is not responsible for any temporary inability to access the Parking Benefit caused by technical issues, service disruption, mobile phone or app issues, or other circumstances outside OCC’s reasonable control.
2.9 Refunds, compensation or reimbursement will not be issued where the Parking Benefit is temporarily unavailable or cannot be accessed, including for any of the reasons set out in clauses 2.7 and 2.8.

3. Changes in circumstances

3.1 Applicants must notify OCC as soon as reasonably practicable if their circumstances change and they no longer meet the eligibility criteria.
3.2 OCC reserves the right to cancel access to the Parking Benefit where an applicant ceases to qualify for the scheme.

4. Verification and audit

4.1 OCC may contact relevant employers to verify eligibility. OCC may also contact RingGo and/or the relevant park and ride operator where necessary to administer the scheme, audit use of the scheme, or investigate suspected misuse or fraud.

5. Renewal

5.1 Approval to participate in the scheme does not guarantee ongoing eligibility.
5.2 Applicants may be required to reapply or reconfirm their eligibility periodically.
5.3 Renewals may only be completed in accordance with the scheme rules in force at the time of renewal.

6. Withdrawal or amendment of the scheme

6.1 OCC reserves the right to amend, suspend or withdraw the Parking Scheme at any time.
6.2 Where reasonably practicable, OCC will provide notice to approved applicants of significant changes to the scheme.

7. Data protection

7.1 OCC will share the mobile phone numbers of successful applicants with RingGo where necessary to enable those applicants to access free parking at a Participating Park and Ride Site under the Parking Scheme.
7.2 OCC, RingGo and, where applicable, the relevant park and ride operator will process personal information in accordance with applicable data protection legislation.
7.3 Applicants’ information will be used only for administering the scheme, including enabling access to the Parking Benefit, verifying eligibility, auditing use of the scheme and preventing or investigating fraud.
7.4 Further information about how OCC processes personal data, including individuals’ data protection rights, is available in the Council’s Privacy Notice on OCC’s website (www.oxfordshire.gov.uk/privacynotice)

8. False declarations

8.1 By submitting an application, applicants declare that the information they have provided is true and accurate to the best of their knowledge.
8.2 Providing false or misleading information may result in refusal of an application, withdrawal of access to the Parking Benefit, recovery of any benefits obtained improperly, disqualification from future applications and/or further action where appropriate.

Declaration

"I confirm that the information provided in this application is complete and accurate. I understand that OCC may verify my eligibility and that providing false or misleading information may result in my application being refused, my access to the parking benefit being withdrawn, and/or my being disqualified from applying for the parking scheme in the future."