Multi-agency referrals for safe and well visit

How to refer a vulnerable person for a visit by Oxfordshire Fire and Rescue Service.

This form is for use by partner organisations and agencies to refer a vulnerable person for a safe and well visit (previously called a home safety visit) by a representative from Oxfordshire Fire and Rescue Service.

Your client’s home will be assessed for fire risk, with a view to fitting free smoke detector alarms if required. We will also discuss home escape plans and provide education advice to lower fire risk.

A vulnerable person is a person who is getting or may be in need of community care services by reason of mental or other disability, age or illness; and who is, or may be unable, to take care of or protect themselves against significant harm or exploitation.

Not sure who to refer ?

Can you answer yes to any of the following?

  • The occupier is aged 65 years or older
  • The occupier has a physical disability or has mobility issues
  • The occupier has any sensory impairment, audio or visual
  • The occupier relies on assistance from external agencies to help them live independently in their own home
  • The occupier has mental health problems, which may lead to unsafe practices with fire, cooking, heating or hoarding of combustible materials
  • The occupier has learning difficulties or cognitive impairment that can lead to confusion
  • There is evidence of burn marks on either bedding, furniture or carpets
  • The person is returning from hospital and may be vulnerable to the risk of fire
  • The person is physically unable to maintain their property in a safe condition through a lack of fire awareness or ability

Requesting a visit

If you need an urgent fire service attendance, because the fire risk is so high, and it is after 5.30pm on a weekday or it is a weekend then you should speak to the Duty Officer.