Oxfordshire Domestic Abuse Service (ODAS) Helpline - 0800 731 0055
Open Monday – Friday 9.30am – 6pm, Saturday 10am – 4pm.
A freephone number that will not show on your telephone bill but may appear on an itemised mobile phone bill.
Agencies and professionals
Agencies are encouraged toadult referral pathway for domestic abuse (pdf format, 266Kb). Download the ODAS digital guide (pdf format, 312Kb).rather than through the helpline. Professionals should follow the
One in 10 lives are being affected by domestic abuse, if that includes you or someone you know, get help and support by visiting reducingtherisk.org.uk for a list or organisations and contact that may be able to help, as well as the following information:
- Am I experiencing domestic abuse?
- Safety planning - staying with an abusive partner
- Survival kit – emergency bag
- Support numbers
- How can I get an injunction?
Definition - domestic violence and abuse
The government definition of domestic violence and abuse is:
Any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to:
Controlling behaviour is a range of acts designed to make a person subordinate and/or dependent by isolating them from sources of support, exploiting their resources and capacities for personal gain, depriving them of the means needed for independence, resistance and escape and regulating their everyday behaviour.
Coercive behaviour is an act or a pattern of acts of assault, threats, humiliation and intimidation or other abuse that is used to harm, punish, or frighten their victim.
Also consider issues such as honour based violence, forced marriage and female genital mutilation
The Positive Relationships Programme (PRP) is a twelve-session group work programme designed to support people who have evidenced aggression within their intimate partner relationships. Find out more about by visiting
Children and young people
It is emotionally damaging for children to live in a home where there is domestic abuse. People experiencing domestic abuse often worry what will happen to their children if they tell someone. You will be supported to ensure that they are protected from the effects. There is help for you and your children to be safe and reduce the risk.
One in 10 lives are being affected by domestic abuse, if that includes you or someone you know, get help and support by visiting reducingtherisk.org.uk
Professionals and young people
All professionals who become aware of a young person experiencing or perpetrating domestic abuse within a relationship have a responsibility to follow the Domestic Abuse Pathway for Young People (pdf format, 332Kb). It concerns children and young people up to 18, or 25 for some care leavers.
We have introduced a structured, modular approach of domestic abuse training based on expected prior knowledge and professional requirements.
‘Universal’ modules are for all practitioners and volunteers that come into contact with the public in Oxfordshire. At least one of these courses need to be completed before progression to any of the ‘targeted’ training courses offered.
‘Targeted’ modules are for any practitioner or volunteer who works with those who may be affected by domestic abuse in Oxfordshire. Targeted courses can only be accessed once the specified universal module has been completed.
‘Role’ modules are the second tier of targeted courses and involve ongoing responsibilities and organisational commitment to the role. Role courses can only be accessed once the specified universal and target modules have been completed.
For further information on modules and course content read our Oxfordshire training table (pdf format, 191Kb)
Our strategic approach to domestic abuse
In 2019, we co-produced our five-year Domestic Abuse Strategy (pdf format, 3.6Mb) with the help of a wide range of partners and stakeholders to ensure that the people and agencies of Oxfordshire take a consistent and proactive response to domestic abuse. This strategy commits us to
working together and strengthening our efforts to prevent and tackle domestic abuse against all victim-survivors in all its forms.
In June 2017 Oxfordshire County Council and our multi-agency partners agreed a shared Strategic Statement on Domestic Abuse for Oxfordshire (pdf format, 194Kb).
In 2016 we produced the Oxfordshire Strategic Review of Domestic Abuse (pdf format, 3.8Mb) which looked at how well the current services are able to meet need and considered the broader picture, including what could be commissioned in the future and governance arrangements around domestic abuse. This generated the Mending Broken Mirrors (pdf format, 6.7Mb) and Aloud Report (pdf format, 1Mb).