Internet safety advice

How to stay safe online for your family and links to internet, mobile and chat safety websites

Using the internet is part of everyday life for most children and young people. Although for the most part, the internet is very beneficial to children and young people, we know that there are sometimes problems. Work we are doing around this includes:

  • Oxfordshire E-Safety plan
  • Digital safeguarding training for professionals
  • Cyberbullying surveys in Oxfordshire schools

Oxfordshire parents and carers already do an excellent job of supporting their children to use the internet safely. On this page you can find resources and links to help with this.

Supporting safer internet use

Most services and settings where children or young people are present use blocking or filtering software to make sure certain types of content cannot be accessed. You can also use this at home, either via your internet service provider or special software. It may also be useful to:

  • Adjust search settings to exclude  unsuitable content
  • Use software which limits time spent on certain websites
  • Need advice? The NSPCC has teamed up with O2 network to create a parent helpline to provide advice on filtering, online safety for children and more. You can call them on 0800 800 5002.

Although you can block unsuitable content, blocks can be disabled or worked around. Just as important is sharing information with children about how to use the internet, mobile phones and social networking sites in a safe and healthy way. There are lots of resources linked from the bottom of this page to help with this.

It can be difficult to talk to children and young people about internet safety. They may feel they have heard the advice before, that they do not need it, or that it does not apply to them.

Creating an Online Safety Agreement can be a good way to open up discussion about internet use in your home or setting.

Advice for challenging risky internet use in young people

  1. Keep communication lines open - if you are not talking to a young person, you cannot support them
  2. Keep yourself informed - use the internet yourself, be aware of the issues, and know where to go to find support and help
  3. Be ready to start the conversation - even about difficult topics like grooming, pornography, online bullying, downloading, false news and other illegal activity
  4. Make rules and agree them - it is helps to explain the reasons for rules, and challenge young people's opinions (that they won't get caught, e.g. or that they're too clever to be caught out by a groomer)
  5. Beware of blocking and banning - you may drive the young person to a riskier access point.
  6. You can find more information for young people about staying safe online on Oxfordshire‘s website for children and young people

Internet safety links

O2 and NSPCC internet safety helpline

Advice from our experts on anything you’re not sure about, including:

  • setting up parental controls on your computer or other devices
  • help adjusting privacy settings
  • understanding social networks
  • concerns about online gaming.

NSPCC Net Aware

Stay up to date and keep your child safe in today's digital world

Internet matters

Internet matters provides expert advice, information and more about using parental controls and keeping your children safe online.

Childnet International Parents' Support

Empowering parents with ICT, a set of leaflets, seminars, newsletter and guidance on keeping children safe on the internet.


UK Safer Internet Centre

e-safety tips, advice and resources to help children and young people stay safe on the internet.

Parents protect

Helpline and information about online safety from Stop it now and Parents protect

Social networking and messaging safety

Apps and platforms like InstagramTikTok and Snapchat are popular among young people, as are online multi-player games like Fortnite. Although these platforms can be fun, there are risks, including bullying and contact from strangers.

The NSPCC has created guides to help parents and children use these platforms more safely.

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