Internet safety advice

Advice about staying safe online for your family and links to internet and chat safety websites

Using the internet is part of everyday life for most children and young people. Although for the most part, the internet is very beneficial to children and young people, we know that there are sometimes problems. Work we are doing around this includes:

  • Oxfordshire E-Safety Plan
  • E-Safety training for professionals
  • Cyberbullying surveys in Oxfordshire schools

Oxfordshire parents and carers already do an excellent job of supporting their children to use the internet safely. On this page you can find resources and links to help with this.

Are you concerned about e-safety? Please take part in our e-safety survey, to help the council gain a picture of how it can best support families to stay safe online.

Supporting safer internet use

Most services and settings where children or young people are present use blocking or filtering software to make sure certain types of content cannot be accessed. You can also use this at home, either via your internet service provider or special software. It may also be useful to:

  • Adjust search settings to exclude  unsuitable content
  • Use software which limits time spent on certain websites

Although you can block unsuitable content, these blocks can be disabled or worked around. You should also share internet safety advice with your children. There are lots of resources linked from the bottom of this page to help with this.

It can be difficult to talk to children and young people about internet safety. They may feel they have heard the advice before, that they do not need it, or that it does not apply to them.

Creating an Online Safety Agreement can be a good way to open up discussion about internet use in your home or setting.

Advice for challenging risky internet use in young people

  1. Keep communication lines open - if you are not talking to a young person, you cannot support them
  2. Keep yourself informed - use the internet yourself, be aware of the issues, and know where to go to find support and help
  3. Be ready to start the conversation - even about difficult topics like grooming, pornography, online bullying, downloading and other illegal activity
  4. Make rules and agree them - it is also crucial to explain the reasons for rules, and challenge young people's preconceptions (that they won't get caught, e.g. or that they're too clever to be caught out by a groomer)
  5. Beware of blocking and banning - you may drive the young person to a riskier access point.
  6. You can find more information for young people about staying safe online on Oxfordshire‘s website for children and young people

Internet safety links

O2 and NSPCC internet safety helpline

Advice from our experts on anything you’re not sure about, including:

  • setting up parental controls on your computer or other devices
  • help adjusting privacy settings
  • understanding social networks
  • concerns about online gaming.

NSPCC Net Aware

Stay up to date and keep your child safe in today's digital world

BBC webwise

Internet matters

Internet matters provides expert advice, information and more about using parental controls and keeping your children safe online.

Childnet International Parents' Support

Empowering parents with ICT, a set of leaflets, seminars, newsletter and guidance on keeping children safe on the internet.

Supporting Young People Online

Information and Advice for Parents and Carers (pdf format, 1.1Mb) 


UK Safer Internet Centre

e-safety tips, advice and resources to help children and young people stay safe on the internet.

Parents protect

Helpline and information about online safety from Stop it now and Parents protect

Kik, Snapchat and Sarahah

Free messaging apps like Kik and Snapchat are popular among young people. Apps like Sarahah allow users to add in anonymous interaction. Although these platforms can be fun, there are risks, including bullying and contact from strangers.

The NSPCC has created guides to help parents and children use these platforms more safely.

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