Advice for parents of children with SEN

Parent guides, drop-in sessions and links for families of children with special educational needs.

Helpline for parents

Do you have concerns about your child's education or would like some help in approaching school or nursery? Would you like support at a meeting or to talk through what you want to say?

We are here to help you, whether you are wondering if your child has special educational needs, or already gets extra help at school, has an Education, Health and Care Plan (EHCP) or is in special school.

You can contact us during term time, Monday - Friday (9.30am - 2.30pm) or leave a message and we'll get back to you, it may take 5 working days. You can also email us

Talking Points drop-in advice sessions

If you would like to find out more about the SEN system, or are looking for a chance to talk things through, join us at one of our free Wednesday morning Talking Points drop-in sessions. These advice sessions run from 10-11.30am.

They will be held usually on the first Wednesday of each month during term time in County Hall, New Road, Oxford. Ask at reception for directions of the room being used. 


  • 8 January (2nd Wednesday)
  • 5 February 
  • 4 March 
  • April – No Talking Points
  • 6 May 
  • 3 June 
  • 1 July 



Transcript of video (pdf format, 8Kb)

Here is a video showing parents that have received help and support

Transcript of video (pdf format, 143Kb)

Parent guides

We have various guides for parents, which you can download below.

Interested in becoming a volunteer?

Make a difference (pdf format, 74Kb)

SENDIASS policy documents

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