Services and events affected by coronavirus (COVID-19)

Details of council services and events impacted by the coronavirus outbreak.

Oxfordshire is subject to the national lockdown. Some services will be affected, although many will continue to deliver an online service. Further information about these changes is below.

Staffing

Large numbers of council staff have been told to work from home in line with government advice on essential travel. This has caused some services, events and public facing activities to be cancelled or delayed.

How schools are affected
Service change Impact/status
School closures Our list of school closures is regularly updated to provide details on reported closures.
Transferring or moving school Government closures and staff absences have led to delays to in-year transfers being processed.
Appealing for a school place Appeal hearings will be heard remotely and we will be emailing parents in due course with dates of when these will be arranged. We will do our best to ensure that as many appeals as possible are heard by the standard deadlines but regret that some appeals may be heard later than we would have expected.

Registration services - births, deaths and ceremonies

Registration offices can remain open throughout lockdown. You may leave your home to attend a pre-booked appointment to register a birth, to give notice of marriage or civil partnership, or to attend a citizenship ceremony.

Check whether our registration offices are open.

How births, deaths and ceremonies are affected
Service change Impact
Civil partnership and marriage ceremonies

See Marriage and civil partnership ceremonies during coronavirus.

Birth registration

See Registering a birth

Birth re-registrations

See  Birth re-registrations.

Registering a death

See Registering a death

Registering a still-birth

See Registering a still-birth.

Registration offices

See Registration offices 

John Radcliffe office

Our births and deaths registration offices at the John Radcliffe Hospital are closed until further notice

Citizenship ceremonies

See Citizenship ceremonies

Ordering certificates

We are only able to issue certificates for deaths which occurred in Oxfordshire after 1 March 2020 unless there has been an inquest and births which occurred after 1 January 2020.

For copies of other certificates contact the General Register Office

How the Coroner's Service is affected
Service change Impact/status
Oxford Coroner's Court

The Oxford Coroner’s Court has partially opened for some inquests but not in open court. Find out which inquests and when.

Coroner’s office Contact the Coroner’s office only if it's urgent.
How public health and wellbeing services are affected
Service change Impact/status
Public health and wellbeing

Many services provided by our health care partners have been adapted to follow COVID secure practices. Check their websites to see the specific changes

How social care is affected
Service change Impact/status

Home visits

Personal protective equipment (PPE) and home visiting guidance (pdf format, 401Kb) has been written for carers, personal assistants, and volunteers on safe home visits.

How roads and transport services are affected
Service change Impact/status

Bus passes

From Monday 15 June times of travel for all ENCTS pass holders will revert to the times stated in the Oxfordshire Travel Scheme 2020/2021. The scheme allows all ENCTS pass holders to use all eligible services starting anywhere within the Oxfordshire County Council boundary between 9am to midnight on Monday to Friday and anytime Saturday and Sunday.

Highway maintenance

The government has stated that any work that can be done safely and within Public Health England guidance can continue. We are continuing to carry out essential repairs to ensure that roads remains operational and safe.

We have agreed with our contractors that maintenance and construction work will continue where possible following an assessment of each location. Our contractors are ensuring that working practices relevant to government guidance can be adhered to. 

If you see anyone working on the roads they are performing a vital service. Please observe social distancing rules.

How waste and recycling is affected
Service change Impact/status
Household waste and recycling centres

All household waste recycling centres are now open (booking not required).

In order to keep residents and staff safe, changes have been made to the way recycling centres operate, including limiting the number of vehicles coming in and social distancing measures.

Sites are open 8am to 5pm every day. When there are long waiting times to enter the HWRC staff may close the queue earlier than the advertised closing time based on an assessment of the queue time, If you have queued near to closing time you may continue to queue off the highway, but please be aware that you may not gain entry when the gates close at 5pm. 

Read our waste reopening questions for full details and before visiting. 

Kerbside collections If anyone in your household has or is suspected to have coronavirus, all personal waste (such as used tissues) and disposable cleaning cloths should be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste. This should be put aside for at least 72 hours before being put in your usual external household waste bin.

It is believed that the virus is unable to survive outside of the body for more than 72 hours. Storing any infected waste for that length of time before collection helps to protect others, including the waste collection crew.

Recycling, food and green waste can be placed in the correct bin as normal, no special arrangements are needed.

For up to date information on kerbside collections, see your local district or city council website.

How libraries are affected
Service status Impact
Library reopening

From 4 January national lockdown restrictions mean the following services are available at 14 libraries:

The above services are available at the following libraries:

Residents can also access our extensive online services, providing inspiration, creativity and relaxation. Ebooks and audio,  online music library, Pressreader and RBdigital magazines as well as lots of free resources to help with studying at home are all available at the click of a button.

Late fines

All loan periods have been extended until April 2021 and you will not incur fines.

Library events

All activities in libraries have been cancelled until further notice.

Providing documents for applications

Libraries are unable to validate documents during the national lockdown period for applications such as:

  • Blue badge
  • Bus passes
  • Residential parking permits
Home Library Service

The Home Library Service remains operational – in line with government guidelines. 

How museum and history services are affected
Service change Impact/status
The Oxfordshire Museum

The Oxfordshire Museum is closed until further notice.

The Museums Resource Centre is closed until further notice.

Swalcliffe Barn is currently closed until April at the earliest.

Oxfordshire History Centre

Oxfordshire History Centre is closed until further notice.

Oxfordshire Music Service

Teaching has resumed in schools where possible, or online, and ensembles are returning gradually (contact the ensemble leader for more information).

How parking services are affected
Service change Impact/status
Resident parking permits

You can still apply online for any of the following:

Once your application has been approved you will be notified that it has been posted to you.

Parking enforcement

Residential parking and parking restrictions across Oxford will continue to be enforced. This will ensure emergency services, waste collections and key workers are not hindered by obstructive or dangerous parking. Read more in our parking questions document (pdf format, 56Kb).

On-street parking

On-street pay and display parking bays will be made free of charge for NHS staff and care workers from 15 June. You must confirm your worker status with a copy of your work pass (sensitive information removed) or a note from your employer clearly displayed in your windscreen.

More detailed support can be found in our parking questions document (pdf format, 56Kb).

Dropped kerbs

We have stopped processing all dropped kerb applications (new and old) as this requires access to property gardens and is a non-essential activity. There is also likely to be limited ability to deliver the work even if permission granted. 

If you have already applied we will contact you about the status of your application and when we are able to restore the service.

How the Fire and Rescue Service is affected
Service change Impact/status
Fire safety training

Some of our fire safety training courses have been postponed.

Community facing services

Our Fire and Rescue Service have postponed some community focused public facing services. Our firefighters still be responding to emergencies.
 

Fire protection service

Our business fire safety inspectors will stop undertaking proactive visits until further notice. You can still contact them on the phone or by email. Read more about how to keep your business fire safe during COVID-19 (pdf format, 144Kb)

How countryside services are affected
Service change Impact/status

Public rights of way

The restrictions on movement announced by the government apply to public rights of way and the countryside access network. We have produced advice about social distancing and using public rights of way (pdf format, 58Kb).

Bird hide key

Purchase of key for our bird hides has been suspended until further notice. 

The Oxford zero emission zone
Service change Impact/status
Oxford zero emission zone (ZEZ)

The consultation on the red zone element of the Oxford zero emission zone which stated in early March this year was postponed and subsequently closed. Responses submitted whilst the consultation was open have read and saved.  

The county and city councils have amended the ZEZ proposals such that the red zone will now perform the function of a pilot for an accelerated ZEZ for the wider city centre (previously known as the Green Zone).

The final formal consultation on the ZEZ Pilot will take place from 20 November until 17 January 2021.

The councils’ cabinet meetings in March 2021 will take a decision about whether to introduce the ZEZ Pilot. If they do, it is planned to come into effect in the summer of 2021.

How council meetings are affected
Service change Impact/status
Council meetings All council meetings are now held online