Guidance for businesses on local coronavirus outbreaks and support

Keeping staff and customers safe, what to do if you have a coronavirus case in your workplace.

Businesses play an important role in keeping their staff and customers safe and helping prevent the spread of the virus.

Coronavirus cases

As an employer, you may become aware of coronavirus cases in your workplace. If this should happen, encourage staff to heed any notifications to self-isolate so that the risk to your workplace is reduced. For further information, see the government’s guidance for employers, which includes information on Statutory Sick Pay.

Get tested

If any member of your staff displays symptoms of coronavirus, urge them to get tested. This will enable us to identify as many cases as possible and to reduce the risk of local outbreaks.

Multiple cases

If multiple cases (two or more is considered an outbreak) of coronavirus appear in your workplace, you should contact the local public health team to report this. If necessary, an outbreak control team from either the local authority or Public Health England (PHE) will be assigned to help you with advice and support based on your specific circumstances.

The local public health team is PHE Thames Valley:

Tel: 0344 225 3861 or

If you need to send information that might reveal someone’s identity, put it in an encrypted email. Do not put personal information in the subject line.

Financial advice and support

Advice and support for business can be found from several sources including: