Veterans of the armed forces | Oxfordshire County Council

Veterans of the armed forces

A ‘veteran’ is anyone who has served in uniform for even one day of basic training

We work closely with our partners to ensure that service personnel, their families, veterans and reservists have access to the help and support they need.

We understand the importance of supporting those who have sacrificed so much in the line of duty for our country. We will always try to ensure that veterans are supported in their adjustment to civilian life, and, in some cases, to recover physically or mentally from their experiences serving their country.

Information to help and advise armed forces veterans on a number of different issues they may face:

Advice and information

Detailed information about the support available for war veterans is available on the MOD's website.

Organisations which support veterans:

Armed Forces Charities offer a fully searchable database of more than 2,200 charities which support veterans in the UK and all different kinds of support and services that they offer.

To access their website and their database

Veterans World is a digital publication which raises awareness of help, advice and support available to veterans and their families via organisations, government, the voluntary and charitable sectors.

It aims to make sure that serving personnel, veterans and their families are aware of the many kinds of support and advice available to them, when they need it, and that it is up to date.

The Veterans Council runs the Armed Forces Community Directory. The directory holds the details of providers who offer services to the armed forces community (serving personnel and reservists/veterans/families)

Veterans UK is part of Defence Business Services (DBS) within the Ministry of Defence (MOD) and administers the Armed Forces Pension Schemes serving around 900,000 members of the armed forces community.

It also administers compensation payments for those injured or bereaved through service and provides a package of welfare support for veterans via a national veterans' welfare service and veterans’ helpline facility. DBS operates from eight main sites - Abbey Wood, Cheadle Hulme, Glasgow, Gloucester, Gosport, Liverpool, Norcross and York.

For more information go to their website or telephone the Veterans UK helpline on 08081914218.

Veterans Advisory and Pensions Committees (VA&PC) advise veterans and their families on their needs, issues and concerns. VAPC is an advisory body sponsored by the Ministry of Defence.

Formerly known as the War Pensions Committees, VAPC advise and liaise with veterans, their families and relevant organisations on their needs, issues and concerns. They assist, raise awareness, advocate and provide governance to the veterans’ community, and champion the rights of veterans and their families where there is injustice, inequality or a lack of fairness.

For service personnel enquiries you can contact VAPC South East England at veterans.help@spva.gsi.gov.uk. Further details about the support that VAPC can provide.

seAp is an independent charity that provides free, independent and confidential advocacy services for veterans.

It also provides free advocacy for non-combatant service personnel and their carers and partners. It can help with a wide range of issues, from dealing with homelessness and the benefits system, assessments and tribunals, getting better treatment from the NHS for physical and mental health wellbeing.

To find out more about the seAp services go to their website or call 0300 343 5718.

The Veterans' Gateway is the main point of contact for veterans requiring assistance immediately. With a range of organisations working alongside the Armed Forces community, support is allocated to fit needs. The team is mostly made up of veterans who work on a one-to-one basis.

Benefits and finance

The Royal British Legion (RBL) provides financial, social and emotional care and support to all members of the British Armed Forces - past and present and their families.

For more information go to the RBL website or telephone 0808 802 8080.

The RBL also runs MoneyForce, the home of money guidance for UK service people. A joint initiative between Standard Life Charitable Trust, The Royal British Legion and the Ministry of Defence, the MoneyForce website aims to assist all service personnel, their partners, families and dependants, to be better equipped to manage their money and financial affairs.

Service Personnel and Veterans Agency (SPVA) provides pay, pension and support services to both military personnel and the veterans’ community. The Veterans Advisory and Pensions Committee (VAPC) was appointed to give a regional focus providing advice, assistance and support to servicemen and ex-service community.

For more information go to the website or email: veterans.help@spva.gsi.gov.uk or telephone: 0800 169 2277.

Soldiers, Sailors, Airmen and Families Association (SSAFA) provides practical, emotional and financial support to anyone who is serving or has ever served and their families.

In particular they offer advice on housing, debt, mobility issues, buying household goods, military mental illness, transition support, bereavement, homelessness, support for offenders and ex-offenders and residential housing.

For more information go to the website or telephone 0845 241 7141.

Rewards for Forces is the UK's largest discount website featuring thousands of national and local discounts.

The discounts are available for serving personnel and their partners of the Navy, Army, Air Force and veterans, service widows/widowers, reservists, cadets, MOD civil servants and the Royal British Legion.

Further information about membership and the offers available.

Employment

Career Transition Partnership (CTP) is a partnering agreement between the Ministry of Defence and Right Management Ltd, who are global career development and outplacement specialists and part of the ManpowerGroup.

The CTP provides resettlement services for those leaving the Royal Navy, Army, Royal Air Force and Marines. Regardless of time served, all members of the Armed Forces can benefit from CTP support when leaving Service.

This service brings together a number of different services into one, which aims to provide seamless support to service leavers. The services which CTP offer include:

  • core resettlement programme
  • employment support programme
  • early service leaver programme
  • spouse employment support trial
  • reservists employment support.

For more information visit their website. To contact their Central Employment Team call 0121 2360058 or email RightJobSupport@ctp.org.uk.

Remploy helps disabled veterans to prepare for and find employment after the Armed Forces. Their support includes:

  • skills development
  • confidence building
  • work preparation, including CV writing and application support
  • access to the latest local vacancies
  • ongoing support when you start work, including advice on any reasonable adjustments you may need
  • advice and guidance on career progression.

*Support is delivered through the Government's Work Choice programme, eligibility criteria apply.

Remploy also helps veterans experiencing depression, anxiety, stress or other mental health issues in the workplace. Their Workplace Mental Health Support Service enables individuals to overcome the issues they are experiencing at work, so that they can remain in their job.

For more information go to their website or telephone: 0845 155 2700

Mission Motorsport is run by veterans, serving officers and motorsport professionals. We are appointed as the Combined Services’ official providers of adaptive motorsport, seeking wherever possible to merge the activities of the disabled and those in need with able bodied servicemen and women.

Appointed by the British Army Motorsport Association, and operating in direct support of the Defence Recovery Capability, Mission Motorsport provides respite, rehabilitation, vocational support and training to those affected by military operations within the framework of Motorsport.

For more information visit the website or telephone 03330 338338

Further information sources

Health and disability

Blue Badge Pass - If you are disabled, a Blue Badge helps you to park closer to your destination when travelling as either a driver or a passenger.

For more information

Blesma The Limbless Veterans is a national charity that directly supports all of our servicemen and women who have lost limbs and the use of limbs or the loss of eyesight in their service. Every year, the organisation runs Blesma Week, an annual week of fundraising and awareness raising activities in aid of injured veterans.

Every penny raised from activities during Blesma Week will benefit injured veterans, young and old. This support will ensure that servicemen and women, who have served our country and suffered limb loss, can lead independent and fulfilling lives.

Further details on how to get involved in Blesma Week

The Queen Alexandra Hospital Home (QAHH) is a Sussex-based military charity supporting veterans from all over the UK. Today it continues to provide both long-term residential care and short-term respite stays for ex-servicemen and women with a wide range of disabilities and conditions, who come from all over the UK to take advantage of their specialist services.

QAHH care for veterans with a wide range of disabilities including single and multiple amputation, paraplegia, and tetraplegia. 90 per cent of the people cared for are wheelchair uses. Alongside those with physical disabilities, QAHH specialise in the rehabilitation of veterans with neurological disabilities such as acquired brain injury, motor neurone disease or stroke.

For further details go to the website or call 01903 213458.

Work Choice is a service provided by the county council, tasked with finding and sustaining work for adults who have a disability. The service can offer:

  • end-to-end support to seek and sustain employment
  • support to identify and make career changes
  • links to benefit advice
  • workshops and 1:1 sessions to develop CVs and increase employability skills

For further information please go to our dedicated page.

Housing and homelessness

If you want to find out:

  • how to apply for housing
  • what to do if you are homeless
  • how to apply for grants to improve your home
  • setails of local housing associations
  • how to apply for housing benefit
  • information about affordable housing schemes in your area

you need to contact your local district council:


Alabare is a charity which works with vulnerable and marginalised people in our communities, to support them towards gaining the independence they need to move on with their lives.

Their ‘Homes for Veterans’ service has been specifically created to help veterans overcome all kinds of crises. The charity’s aim is provide veterans with the skills and confidence needed to move in to their own accommodation, work or training.

For more information visit their website or phone 01722 322882.

Amicus Trust is an organisation, based in Bedfordshire, which provides accommodation for veterans who are homeless or are at risk of homelessness.

Applications for accommodation are welcome from veterans all across the UK, not just Bedfordshire.

For more information visit their website.

Mental health

Combat Stress is a veterans’ mental health charity that support veterans in two main areas.

One, by running a community outreach service in Oxfordshire (last Monday in the month), which provides help to veterans with benefit entitlements, money problems and other day-to-day problems.

The second way involves more intensive treatment for service-related mental health problems and they provide clinical treatment at their three short-stay residential treatment centres (Shropshire, Surrey and Ayrshire). They also run a Well-being and Rehabilitation Programme, which is available to all veterans receiving treatment at their short stay treatment centres, this is part of structured occupational therapy model.

For more information go to their website or telephone: 0800 138 1619

TalkingSpace Plus is a partnership between; Oxford Health NHS Foundation Trust, Oxfordshire Mind, and Principal Medical Limited (PML).

This partnership offers a range of talking treatments and wellbeing activities to help people overcome depression, anxiety and stay well. The partnership welcomes referrals from people who have served in the armed forces, and their therapies have previously proven effective with other veterans.

The partnership’s staff are trained to work with people from a range of backgrounds and experiences, and to provide a welcoming and non-judgemental environment.

You can refer yourself to this service by:

  • Telephone: 01865 901222. You will speak to an administrator who will take your referral and book a telephone appointment with one of their practitioners.
  • Complete TalkingSpace Plus’ online self-referral from.
  • By writing to: TalkingSpace Plus, Oxbridge Court, Osney Mead, Oxford OX2 0ES. Please include your: name, address, date of birth, NHS number, and contact number

For more information please visit the website.

The Warrior Programme is a three-day motivation and training programme with 12 month structured support and signposting service.

The Warrior Programme runs residential programmes in London, SW and NW for veterans. The programme is ideally suited to individuals who are not fulfilling their potential, stuck, frustrated, angry, guilty, unsure, lacking in confidence, struggling with the transition into non-service life.

The coaching programme teaches participants practical, effective tools, techniques and strategies to improve performance and motivation. The course outcomes are to improve confidence, self reliance, resilience, independence, self-belief, managing self, mood and emotions.

For more information go to their website.

The SCVS (South Central Veteran Service) is a specialist NHS mental health assessment, signposting and treatment service for ex-servicemen and women. The service is available for anyone who:

  • served in any of the British Armed Forces (and has received at least one day’s pay).
  • served in the Royal Naval Reserve, Territorial Army Volunteer Reserve, Royal Air Force Reserve.

For further information about what SCVS offers, or to discuss options for a veteran currently under your care, please visit their website or contact SCVS directly on 0118 929 6426 or sc.veterans@nhs.net.

The Joining Forces Veterans Mental Health App – This app is designed for Veterans of the British Armed Forces, providing information on mental health problems and highlighting where to get help.

The app can be downloaded from itunes.

Local support groups

Last reviewed
12 July 2017
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