Domestic abuse | Oxfordshire County Council

Domestic abuse

You can get free and confidential help from a number of organisations in Oxfordshire.

Getting help

Oxfordshire Domestic Abuse Helpline - 0800 731 0055

Open Monday – Friday 9.30am – 6pm, Saturday 10am – 4pm.

A freephone number that will not show on your telephone bill but may appear on an itemised mobile phone bill.

The Oxfordshire Domestic Abuse Helpline can provide emotional support and practical information for those affected by domestic abuse. It works with victims to empower them to make decisions regarding their relationship, irrespective of whether they wish to leave or not. The helpline can help with any enquiries that you may have and provide access to support services.

Agencies are encouraged to contact ODAS via email rather than through the helpline. Email address for agency use only:

If you are a client or applicant of this services, please use the helpline number above for priority assistance.

Further help

One in 10 lives are being affected by domestic abuse, if that includes you or someone you know, get help and support by visiting for a list or organisations and contact that may be able to help, as well as the following information:

Definition - domestic violence and abuse

The government definition of domestic violence and abuse is:

Any incident or pattern of incidents of controlling, coercive, threatening behaviour, violence or abuse between those aged 16 or over who are, or have been, intimate partners or family members regardless of gender or sexuality. The abuse can encompass, but is not limited to:

  • psychological
  • physical
  • sexual
  • financial
  • emotional

Controlling behaviour

Controlling behaviour is a range of acts designed to make a person subordinate and/or dependent by isolating them from sources of support, exploiting their resources and capacities for personal gain, depriving them of the means needed for independence, resistance and escape and regulating their everyday behaviour.

Coercive behaviour

Coercive behaviour is an act or a pattern of acts of assault, threats, humiliation and intimidation or other abuse that is used to harm, punish, or frighten their victim.

Also consider issues such as honour based violence, forced marriage and female genital mutilation

Children and young people

It is emotionally damaging for children to live in a home where there is domestic abuse. People experiencing domestic abuse often worry what will happen to their children if they tell someone. You will be supported to ensure that they are protected from the effects. There is help for you and your children to be safe and reduce the risk.

One in 10 lives are being affected by domestic abuse, if that includes you or someone you know, get help and support by visiting 

Professionals and young people

All professionals who become aware of a young person experiencing or perpetrating domestic abuse within a relationship have a responsibility to carry out the Young Person Domestic Abuse Safeguarding Pathway for Oxfordshire (pdf format, 332Kb). It concerns children and young people up to 18, or 25 for some care leavers. 

Review of our services

In 2016 we produced the Oxfordshire Strategic Review of Domestic Abuse (pdf format, 3.8Mb) which looked at how well the current services are able to meet need and considered the broader picture, including what could be commissioned in the future and governance arrangements around domestic abuse. This generated the Mending Broken Mirrors (pdf format, 6.7Mb) and Aloud Report (pdf format, 1Mb).

In June 2017 Oxfordshire County Council and our multi-agency partners agreed a shared Strategic Statement on Domestic Abuse for Oxfordshire (pdf format, 194Kb).

Last reviewed
10 July 2017

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