Frequently asked questions

Choose from one of the following categories or scroll down the page to view the questions:

• Children
• Council
• Education and schools
• Environment
• Health
• History and heritage
• Libraries
• Living
• Public safety
• Roads and transport
• Trading Standards

  Children

• Where can I find out about services for children?
• Where can I find out about school term dates in Oxfordshire?
• Where can I find a list of all state schools in Oxfordshire and their contact details?
• My child has been diagnosed as having special educational needs (SEN). What help is available for us?
• Where can I find out about childcare and education for under fives in Oxfordshire?
• Where can I find out about out-of-term activities in Oxfordshire for my children?

  Council

• What job vacancies does Oxfordshire County Council currently have?
• How do I make a complaint about Oxfordshire County Council services?
• How do I contact Oxfordshire County Council?
• Where can I register to allow me to vote in local and national elections?
• How do I make a Freedom of Information request?
• I have a query about my council tax. Who do I contact?
• Where can I see information about council meetings?
• How do I address a meeting or present a petition to councillors?
• Who is my county councillor?
• Who is my MP?

  Education and schools

• Where is my local library and when is it open?
• How do I join a library?
• I want to take some evening classes. Where do I find out about the courses on offer?
• Where can I find out about school term dates in Oxfordshire?
• Where can I find a list of all state schools in Oxfordshire and their contact details?
• My child has been diagnosed as having special educational needs (SEN). What help is available for us?
• Where can I find out about childcare and education for under fives in Oxfordshire?
• How can I find out about being a school governor?
• I am going on to higher education - what financial support is available?
• What vacancies do you have for teachers and classroom assistants in Oxfordshire?

  Environment

• Where can I find out about walking and riding in the Oxfordshire countryside?
• Where can I find Oxfordshire County Council's planning policies?
• Where are Oxfordshire's recycling and waste centres?
• How does Oxfordshire County Council work with Gypsy and Traveller communities?
• Who do I contact about trees?

  Health

• Where can I find out about health care services for children, including those with disabilities?
• What care and support is offered to adults with mental health needs in Oxfordshire?
• What services, help and support are available for adults with physical disabilities?
• I'm a carer. What help, support and assistance can Oxfordshire County Council offer me?
• What help is available for older people, either in their own homes or in residential care, in Oxfordshire?

  History and heritage

• What family history resources does Oxfordshire County Council have?
• What museums does the county council run and what are their opening hours?

  Libraries

• What family history resources does Oxfordshire County Council have?
• Where is my local library and when is it open?
• How do I join a library?

  Living

• What leisure activities, clubs and community activities are there in Oxfordshire?
• What family history resources does Oxfordshire County Council have?
• What museums does the county council run and what are their opening hours?
• How do I register a birth/death/marriage/civil partnership in Oxfordshire?
• How do I obtain a copy of my birth, death, marriage or civil partnership certificates?
• Where can I have my wedding/civil partnership/other civil ceremony in Oxfordshire?
• Where can I find out about my rights as a consumer?
• How does Oxfordshire County Council work with Gypsy and Traveller communities?

 Public safety

• Where can I get fire safety advice for my home/business?
• What is Oxfordshire County Council doing to tackle crime and antisocial behaviour in the community?
• What emergency plans are in place for major events in Oxfordshire, such as floods, accidents, public health scares or terrorist attacks?
• Where can I find out about my rights as a consumer?

  Roads and transport

• Do you have a list of roadworks taking place in Oxfordshire?
• How can I report a faulty streetlight, pothole or other street problem?
• Where can I find out about parking in Oxfordshire?
• Where can I find out about residents' controlled parking zones in Oxfordshire?
• What are Oxfordshire County Council's transport policies?

  Trading Standards

• Where can I get consumer advice?
• Where can I get advice on my business trading rights and obligations?

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