Getting care services

We provide a range of services to enable adults to live safely in their homes for as long as possible. A care manager or social worker will talk to you to find out which services you are eligible for.

Getting an assessment

An assessment is the first step to getting care services. Before we can arrange care services for you, we need to assess your needs.

Am I eligible for care?

We follow the government's Fair Access to Care Services guidance to make sure all decisions on who receives care and support are made fairly, openly and consistently.

Care charges

Depending on your financial circumstances, you may be expected to pay for or contribute towards the cost of your care.

Direct payments

Direct payments are cash payments we can give you instead of giving you a service.

Buying your own care services

We can provide you with contact numbers of accredited agencies who can provide personal and domestic help.

Getting help from the NHS

If you have a specific medical need, you may be eligible for health care services such as:

• nursing at home (district nursing)
• physiotherapy
• care of your feet
• medical equipment and assistance in using it
• advice on incontinence
• GP services.

Help and advice are available from GP surgeries, NHS Direct or local primary care trusts. Find and choose services.

File attachments

• The Information: Oxfordshire County Council's new resource booklet for older people
• Adult Day Care Services - a guide to day centres and resource and wellbeing centres (.pdf format, 1.5Mb)
• Better Care, Higher Standards - Oxfordshire's charter for long-term care (.pdf format, 184Kb)
• Financial information for care home residents (.pdf format, 160Kb)
• Fair Access to Care Services leaflet (.pdf format, 500Kb)
• Fair Access to Care Services policy (.pdf format, 500Kb)
• Fairer Charging guidelines (.pdf format, 388Kb)

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