Staying in your own home



We provide a range of services to adults to enable them to live safely and independently in their own homes for as long as possible.

After you are assessed we will advise you about about help which is available and agree with you the most appropriate services for you.

Occupational therapy

An occupational therapist can enable you to live your life to the full in your own home by assessing your needs and assisting you to find solutions to enable you to live independently or support your carers.

Home support service

Providing practical help to assist people to live in their own homes as independently as possible

Telecare alarms

How to obtain alarms to enable you to live independently.

Oxfordshire Falls Service

The service offers help and advice to help people to avoid falls and regain confidence if they have experienced a fall.

Delivered meals

How to get delivered meals in Oxfordshire

Day centres

Day centres provide a range of services for people who need support because of physical, emotional or mental health disability.

Laundry service

A countywide service for people unable to manage their laundry needs.

Keeping warm in winter

Helping vulnerable people to stay warm in winter

Shopping deliveries

How to get help with the shopping in Oxfordshire.

Do I have a say in what services I get?

After you are assessed we will advise you about services which are available. We will discuss with you:

  • the type of help needed
  • when it is needed
  • who will be providing the assistance
  • how long they will be with you
  • your religious and cultural needs
  • when the service will be reviewed

Help and support at home

We will discuss with you how the service will be provided and - with your agreement - ask your carer for their views.

We will:

  • let you know who will be coming to your home
  • agree with you when they come, how long they stay and what they will do
  • tell you who to contact if there are problems with your service
  • answer any general questions
  • let you know who to contact if there are problems
  • make sure our staff are suitably trained and carry ID cards
  • give you a written copy of your care plan
  • review your care plan with you three months after the service begins and then six to 12 months after

How much control do I have over which services I have?

Direct payments are cash payments we can give you instead of giving you a service. It's a different way of getting the support you need. You spend the money on getting the support you want. This enables you to have more choice and control in how you are supported.

Do I have to pay for services?

Depending on your financial circumstances, you may be expected to pay for or contribute towards the cost of your care. Following a financial assessment, we will give you a clear idea of what you can be expected to pay and how the charges are calculated.

 

If you wish to apply for this service or ask for more information, you can complete this online form or telephone Social & Community Services at 0845 050 7666.

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This page was last updated on 03 April 2008Up arrowBack to top
   

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Contact details

   
 

Access Team
PO Box 780
Oxford,
OX1 9GX

Tel: 0845 050 7666
Fax: 01865 783111

Out of hours emergency number: 0800 833408 (freephone)

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What is the Access Team?



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Oxfordshire County Council
County Hall, New Road, Oxford, OX1 1ND
Tel: 01865 792422
online@oxfordshire.gov.uk
More web sites Oxfordshire Data Observatory Oxfordshire Partnership Oxfordshire Highways