From 2 April 2012 advice on consumer issues will be provided by the Citizens Advice Consumer Advice Service.

If you:

• need advice on a problem you are having with a business, or
• you wish to report a problem with a business, or
• you are a business and need advice on a problem you are having with a consumer.

You can get advice and report matters at www.adviceguide.org.uk

You can phone for advice and to report problems at 0845 4040506