Early Intervention Service

A single integrated early intervention service delivered through 7 Hubs and 44 Children's Centres.

The Early Intervention Service offers high quality early intervention and specialist services to children, young people and families with additional and complex needs, both through our staff and across partner agencies.

All community partner agencies are actively involved in service delivery to ensure integrated, inclusive solutions to best improve outcomes for children and young people from birth to 19 (up to 25 where there are Special Educational Needs). View the hub core offer (pdf format).

Our poster (pdf format, 1 MB) and factsheet (pdf format, 77 KB) can be downloaded and displayed or distributed.

Hub locations and contact details

The hubs are in the following locations. Click on the hub name to view a boundary map of the area that the hub serves.

Abingdon (pdf format): The Net, Stratton Way, Abingdon, OX14 3RG, EIAbingdon@oxfordshire.gov.uk, 0845 6029279 / 01865 328400
Banbury (pdf format): Banbury Youth Centre, Hilton Road, Banbury, OX16 0EJ, EIBanbury@oxfordshire.gov.uk, 0845 6029288 / 01865 328440
Bicester (pdf format): The Courtyard Youth Arts Centre, Launton Road, Bicester, OX26 6DJ, EIBicester@oxfordshire.gov.uk, 0845 6029298 / 01865 328470
Didcot (pdf format): The Vibe Youth Centre, Park Road, Didcot, OX11 8QX, EIDidcot@oxfordshire.gov.uk, 0845 6029299 / 01865 328480
East Oxford (pdf format): Union Street Centre for Young People, Union Street, East Oxford, OX4 1JP, EIEastOxford@oxfordshire.gov.uk, 0845 6029315 / 01865 328490
Littlemore (pdf format): Oxford Academy Campus, Sandy Lane West, Littlemore, Oxford, OX4 6JY, EILittlemore@oxfordshire.gov.uk, 0845 6416424 / 01865 816202
Witney (pdf format): Unit 8, Thorney Leys Business Park, Witney, OX28 4GE (interim postal address), EIWitney@oxfordshire.gov.uk, 0845 6029284 / 01865 328730

The hubs are a base for direct work with children, young people and families locally. They also provide a venue for others to work with children, young people and their families and through which youth sessions can be delivered in the evenings and weekends.

Central Area boundary change

After three months of operations, and following in-depth work on the needs of families in the Central Area, the Early Intervention Service has reviewed its boundaries and is changing them to better reflect local needs. This will also help to ensure that the two hubs in the area have a balanced workload and sufficient capacity to meet those needs.

In summary, the boundary shift means:

Littlemore hub covers Cowley, Blackbird Leys, Northfield Brook, Littlemore, Rose Hill, Iffley Fields, Lye Valley and Cowley Marsh
East Oxford hub covers the remaining wards of Carfax, Hinksey Park, Jericho and Osney North, St Margaret's, Summertown, Wolvercote, Barton and Sandhills, Churchill, Headington, Headington Hill and Northway, Marston, Quarry and Risinghurst, St Clement's, St Mary's, Forest Hill and Holton and Wheatley

The changes came into effect from 1 January 2012 and only apply to new cases. Existing cases will continue to be supported through current arrangements and will not be transferred across to ensure continuity of service for schools and families involved.

Children's Centres

Children’s centres are for children under five and their families and are places where they can find a variety of activities, play, information and support from professionals working in a wide range of fields, whatever their background or circumstances. Visit www.oxonchildrenscentres.org.uk for locations and contact details.

Satellite services

Satellite sites and outreach services will operate away from the hubs to meet local needs. Satellite sites will be in the following locations:

Barton: Barton Neighbourhood Centre, Underhill Circus, Headington, Oxford, OX3 9LS
Rose Hill: Rose Hill Youth Centre, The Oval, Oxford, OX4 4UY
Blackbird Leys: Blackbird Leys Youth Centre, Blackbird Leys, Road, Blackbird Leys, Oxford, OX4 6HW
Riverside: Riverside Centre, Donnington Bridge Road, Oxford, OX4 4AZ
Berinsfield: The Campus c/o Abbey Sports Centre, Green Furlong, Berinsfield, OX10 7NR
Kidlington: The Forum Youth Centre, Oxford Road, Kidlington, OX5 1AB

Youth provision will also be delivered at Gloucester Green.

Referral process

We have created a single request-for-service system with all partners and agencies building on integrated assessment processes including Common Assessment Framework and Team around the Child/Young Person/Family to ensure processes make it easier to access services quickly. People making a referral to the early intervention service will be asked about the existing support in place for the family and what additional services or support may be needed from the early intervention service to improve outcomes for the children, young people and families involved. See the draft referral flow chart. Further details to follow shortly.

Hub consultation/advice line

Each hub operates a consultation/advice line whereby professionals can seek advice and support about vulnerable children, young people or families in their hub area. This consultation advice line is available Monday- Friday from 9am- 5pm. During busy periods, messages may be left on the answerphone and then a member of staff will contact the caller at the earliest opportunity.

Safeguarding concerns

The consultation service already provided by Children's Social Care will continue. This service offers 'no names' consultations to staff working in universal services through the Assessment teams' duty desks or through identified link social workers and Locality Senior Practitioners. The aim is to support staff by sharing their concerns and providing advice and guidance in relation to children and young people where there may be child protection issues.

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Last reviewed

22 December 2011

Delivering services for children